Simpson Chevrolet of Garden Grove - Service Center
Garden Grove, CA
452 Reviews of Simpson Chevrolet of Garden Grove - Service Center
Service department always takes care of me. Luis kept me updated on what was wrong with my truck. Appreciate the customer service and will always come back. Luis kept me updated on what was wrong with my truck. Appreciate the customer service and will always come back. More
The service department was exceptionally nice and courteous. They took their time to ensure every detail of my car was perfect, providing thorough and attentive care. I felt valued and well taken car courteous. They took their time to ensure every detail of my car was perfect, providing thorough and attentive care. I felt valued and well taken care of throughout the entire process. More
The over all experience was poor. The explanation of repairs was poor and at one point the mechanic told me that I would have to replace my engine for 12 thousand dollars because of b The explanation of repairs was poor and at one point the mechanic told me that I would have to replace my engine for 12 thousand dollars because of bad lifters and cam shaft. The communication between dept's was poor it took forever to get my car back. The female cashier seemed irritated and bothered. More
GREAT service rep. The ONLY complaint I have is I don't like the text system you have now. I (Rosemarie) brought the car in myself, but the texts automatically go to The ONLY complaint I have is I don't like the text system you have now. I (Rosemarie) brought the car in myself, but the texts automatically go to my husband's cell. So he had to forward all the texts coming in to me. AND, I can't even respond to the text number they come from anymore. So, no complaints at all about the service or the service rep - more of a complaint about the dealership texting service! More
Hui Vuong Was extremely helpful. He was a great service advisor. He has helped me with the last two services exceptionally well. He was a great service advisor. He has helped me with the last two services exceptionally well. More
excellent service, very easy to work with and I trust them all with my vehicle at all times. them all with my vehicle at all times. More