Simpson Chevrolet of Garden Grove - Service Center

Jose Guerrero and the tech who worked on my Trax did an excellent job; I’m extremely happy with the repair and the way everything was explained by Jose. excellent job; I’m extremely happy with the repair and the way everything was explained by Jose. More

All went well. Jose was very helpful and courteous as usual. What happened to the doughnuts? Jose was very helpful and courteous as usual. What happened to the doughnuts? More

Yobani, at the service department is excellent. Everyone there is helpful and courteous. I usually get my vehicles back in a very efficient timely manner. Everyone there is helpful and courteous. I usually get my vehicles back in a very efficient timely manner. More

My advisor and the team were great in every way. The service was quick and friendly. The service was quick and friendly. More

I have always taken my 2500HD to Simpson for all my services and a recent recall part for the tailgate and as always excellent customer service. I would like to especially thank Luis Mejia for his outs services and a recent recall part for the tailgate and as always excellent customer service. I would like to especially thank Luis Mejia for his outstanding customer service, he has been the service personnel that has taken my service request when I pull in and does an excellent job thanks again Simpson Chevrolet. More

Took my car in the get keys made. Charged my $500, took 30 mins to return my car to me when I when I arrived to pick it up. Someone in service backed the car into something, broke t Charged my $500, took 30 mins to return my car to me when I when I arrived to pick it up. Someone in service backed the car into something, broke the tail light and refused to replace it. More

Service advisor Will was great in helping me. Very knowledgeable. Waiting area was nice with seating and coffee available. Very knowledgeable. Waiting area was nice with seating and coffee available. More

William in service was AWESOME! I usually have bad feelings about car dealerships, but he made sure i was taken care of and help me feel at ease. Great customer service! Thank I usually have bad feelings about car dealerships, but he made sure i was taken care of and help me feel at ease. Great customer service! Thank you! Chris Flores More

Excellent service every time I come. They are knowledgeable and friendly staff. I have been going to Simpson of GG since 2018 and don’t plan on going anywhere else. I love the excellent They are knowledgeable and friendly staff. I have been going to Simpson of GG since 2018 and don’t plan on going anywhere else. I love the excellent service Yobani and Luis provide . Thank you . More

Poor customer service. Dropped my truck for service and they told me it would take 2hrs. Went back to pick it up 3 hrs later and truck was not ready. Took additional 1.5hrs Dropped my truck for service and they told me it would take 2hrs. Went back to pick it up 3 hrs later and truck was not ready. Took additional 1.5hrs. Couldn’t get to an important meeting on time. Person that helped me out didn’t seem to care about it. More