Simpson Chevrolet of Garden Grove - Service Center

Luis did a great job and kept me informed and on time service was performed as promised service was performed as promised More

Service was great and fast. The service advisor who assisted me Huu Vuong was very helpful! The service advisor who assisted me Huu Vuong was very helpful! More

Most horrible experience ever. Spoke with 3 different people who couldn’t keep their lies straight. Was told battery had 48 months warranty. Called by service requesting authorizat Spoke with 3 different people who couldn’t keep their lies straight. Was told battery had 48 months warranty. Called by service requesting authorization to install battery for a charge and informed it was covered. Received call back at 5pm stating battery out of warranty at 30 months. Received call back the next day from service manager stating battery warranty expired at 36 months. I informed manager battery was 31 months old. I was placed on hold for 12 minutes and then told that it expired at 30 months and if I purchased a new battery it would be covered at 32 months. More

The maintenance dept had my vehicle done fast and was very friendly. They are trues worthy very friendly. They are trues worthy More

Hue was an excellent service advisor. I've had him before and he is very caring. Thank you Hue. I've had him before and he is very caring. Thank you Hue. More

Simpson Chevrolet is a great Chevy dealership. Great service and awesome communication with Huu Vuong. I highly recommended. Thanks Great service and awesome communication with Huu Vuong. I highly recommended. Thanks More

Always willing to help out and give out recommendations if needed. Thorough explanations of what is wrong with the vehicle and what needs to be done. if needed. Thorough explanations of what is wrong with the vehicle and what needs to be done. More

I have my doubts. Because they had never failed me before and now this time. The truth is, the service was terrible. So I don't know how to say. Would I dare to recomm Because they had never failed me before and now this time. The truth is, the service was terrible. So I don't know how to say. Would I dare to recommend Simpson Chevrolet or not? Before this mishap, I would definitely recommend Simpson Chevrolet. But now I have a big question. More

Servíce advisor Jose Guerrero as always takes care of me and does what he can to help. and does what he can to help. More

They are always on time, friendly, inform you of choices and accurate charges. Their waiting area is really nice. and accurate charges. Their waiting area is really nice. More