Simpson Chevrolet of Garden Grove - Service Center

I have always taken my 2500HD to Simpson for all my services and a recent recall part for the tailgate and as always excellent customer service. I would like to especially thank Luis Mejia for his outs services and a recent recall part for the tailgate and as always excellent customer service. I would like to especially thank Luis Mejia for his outstanding customer service, he has been the service personnel that has taken my service request when I pull in and does an excellent job thanks again Simpson Chevrolet. More

Took my car in the get keys made. Charged my $500, took 30 mins to return my car to me when I when I arrived to pick it up. Someone in service backed the car into something, broke t Charged my $500, took 30 mins to return my car to me when I when I arrived to pick it up. Someone in service backed the car into something, broke the tail light and refused to replace it. More

Service advisor Will was great in helping me. Very knowledgeable. Waiting area was nice with seating and coffee available. Very knowledgeable. Waiting area was nice with seating and coffee available. More

Excellent service every time I come. They are knowledgeable and friendly staff. I have been going to Simpson of GG since 2018 and don’t plan on going anywhere else. I love the excellent They are knowledgeable and friendly staff. I have been going to Simpson of GG since 2018 and don’t plan on going anywhere else. I love the excellent service Yobani and Luis provide . Thank you . More

William in service was AWESOME! I usually have bad feelings about car dealerships, but he made sure i was taken care of and help me feel at ease. Great customer service! Thank I usually have bad feelings about car dealerships, but he made sure i was taken care of and help me feel at ease. Great customer service! Thank you! Chris Flores More

Poor customer service. Dropped my truck for service and they told me it would take 2hrs. Went back to pick it up 3 hrs later and truck was not ready. Took additional 1.5hrs Dropped my truck for service and they told me it would take 2hrs. Went back to pick it up 3 hrs later and truck was not ready. Took additional 1.5hrs. Couldn’t get to an important meeting on time. Person that helped me out didn’t seem to care about it. More

This is my favorite Chevrolet dealership. It has a family atmosphere that I like. I hope it stays around. It has a family atmosphere that I like. I hope it stays around. More

William A. was amazing! When I arrived to the dealership he took care of everything. was amazing! When I arrived to the dealership he took care of everything. More

Jose in the service department is the reason I come back to this dealer. He goes above and beyond to make sure the customer leaves satisfied. He is a great asset to your dealership, and you are better for h to this dealer. He goes above and beyond to make sure the customer leaves satisfied. He is a great asset to your dealership, and you are better for his presence. More

Service Advisor Jose Guerrero did a fantastic job in taking care of my vehicle's service needs. The customer service was outstanding and service to my vehicle was done quickly and with minimal down time taking care of my vehicle's service needs. The customer service was outstanding and service to my vehicle was done quickly and with minimal down time. I will return soon - thanks again Jose! More