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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
706 Reviews

706 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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June 15, 2025

I had to wait a while for the dealership to receive a part but that wasn’t their fault More

by georgebenetatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
June 14, 2025

First, I made an appointment through the 1-800 number, but when I called the following day to speak with a service advisor, no one seemed to know that my vehicle had even been dropped off. I was eventuall More

by nelson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
June 14, 2025

Jose Guerrero with service made my experience super enjoyable. He gave me all the information I needed and provided an uber to drop me off and bring me back when my truck was ready. I won't be going to More

by MARKSTEFANI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
June 13, 2025

Fernando Trejo comes to the rescue once again. Over the years of maintaining our Chevy’s, the team at Simpson Chevrolet has always taken care of us, especially Fernando Trejo. I can’t say enough More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Trejo
June 13, 2025

Weeks Delay in repair, zero communication from service advisor. No idea when repair will be complete More

by MDPATIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
June 13, 2025

the only complaint i have is it take s to long to get your car after they say it ready 15mins is to long of a wait! More

by CJR053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huu Vuong, is great to work with.
June 12, 2025

Hue, was very helpful and answered. all my questions. He kept me updated on the progress of my truck. Also , Karla was very friendly and fast when I paid my bill. More

by sargsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Luis at service and Ismael in sales we're great! Very attentive to our family's needs while our vehicle was getting fixed and also buying a new vehicle More

by OZGONZALEZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Arvidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Great service and staff. Very helpful and knowledgeable. They are quick and efficient. Dealership is clean and very well maintained More

by N_ELIZABETH25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Simpson Chevrolet Service is always so helpful. Luis my service advisor is always informative and goes above and beyond to help me out and to keep my car running its best. More

by daisypaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis M.