Simpson Chevrolet of Garden Grove - Service Center

I had a fantastic experience with my service advisor, Jose Guerrero. He was incredibly helpful in walking me through the maintenance my car needed and ensured everything was taken care of efficiently. Jo Jose Guerrero. He was incredibly helpful in walking me through the maintenance my car needed and ensured everything was taken care of efficiently. Jose also went the extra mile by arranging an Uber for me so I wouldn’t have to wait at the dealership during the service. He was professional, attentive, and a pleasure to work with. I highly recommend Jose to anyone looking for outstanding service. More

I was very pleased with the cost and speed of my service! I was happy to get this done in only a few hours and that all the parts were in shop. I was happy to get this done in only a few hours and that all the parts were in shop. More

Jose, thank you for assisting me, thank you because you did a great job helping me a nd assisting me. did a great job helping me a nd assisting me. More

My service rep. Jose, does an excellent job keeping me up to date on services my truck requires. I trust his recommendations. When my truck needs service, Simpson' Jose, does an excellent job keeping me up to date on services my truck requires. I trust his recommendations. When my truck needs service, Simpson's is the first place that pops into my mind, and I call Jose directly. Jose is a excellent asset to the Simpson dealership. What I like most often is the updates on the repairs my truck may need. More

Great and quick service. Very happy with the work done and how accommodating the staff were. Very happy with the work done and how accommodating the staff were. More

Yobony is a great service rider. He’s the reason I come to your place. He’s the reason I come to your place. More

Luis and his team always do an amazing job. They are always super nice and helpful! They are always super nice and helpful! More

Jobs was done properly service was ok over all good job customer service was bit poor customer service was bit poor More

Everything was on time and the service was excellent. Luis M. was very helpful. Thank you. Luis M. was very helpful. Thank you. More

Service 6/10/25, 2023 Silverado 2500HD, appointment for oil change and to check brakes and windshield washers. When I arrived I was told they could only do oil change because I did not have appointment fo oil change and to check brakes and windshield washers. When I arrived I was told they could only do oil change because I did not have appointment for other issues and they were too busy. After making complaint to manager, the other issues were addressed. Although I appreciate they were able to address my issues, I should not have had to complain. I travel over 40 miles to have service done. I purchased truck here and appreciated the help I was given when I purchased the truck, as I was not able to find a dealer, at the time, that could accommodate my needs. At that time, those trucks were hard to get. I felt they deserved my patronage. Although prior services were excellent, I couldn’t believe I was treated like I wasn’t valued. Also, my service papers show the truck was driven 47 miles. When I asked why so many miles were on the vehicle I was told the computer was not correct. Didn’t notice until i wrote this review, but the paperwork does not designate the service advisor’s name. All other visits, paperwork shows service advisor’s name. Rated 2 stars only because management did not brush me off. Thank you. More