Simpson Chevrolet of Garden Grove - Service Center

My service advisor, Jose, was very friendly and helpful. He was also very knowledgeable and explained the services I needed without being pushy. He also made sure I got the best deal possible in terms of pr He was also very knowledgeable and explained the services I needed without being pushy. He also made sure I got the best deal possible in terms of pricing. He checked several coupons and found the one that would save me the most money. I will definitely come back! More

Jose in your parts department was great and very helpful. Very knowledgeable and very professional. Very knowledgeable and very professional. More

Dominic is very attentive. There were a lot of moving parts and he kept on top of the project. You lost a star based on the amount of days you kept the vehicle in order to perf There were a lot of moving parts and he kept on top of the project. You lost a star based on the amount of days you kept the vehicle in order to perform the work. Also as a thought for service outside warranty. The part sells all day long for $120. Brand new OEM. The job was over $600. This makes a repair for many customers too expensive and prices you out of no warranty repairs. If you’re so busy that it doesn’t matter or you just aren’t interested in that part of the business ok that’s fine but if you are there might be a marketing opportunity for you to incrementally boost your repair business by competing against the zero warranty sector. Perhaps a great way to keep your customers over time by marketing to them specifically as a target service customer demographic. As far as your service is concerned I am very happy with Dominic and Luis. I highly recommend your business both here and on yelp. More

Great very friendly clean helpful and treat women customers with respect very knowledgeable about questions customers with respect very knowledgeable about questions More

Simpson consistently delivers first rate service My service writer William has changed the way i used to think of dealership service. He is friendly and professional, and kept me updated every day. Pr service writer William has changed the way i used to think of dealership service. He is friendly and professional, and kept me updated every day. Pricing for their service work was competitive and they Even arranged a rental car for my use during the repairs under warranty. My Truck was returned when promised It was washed and cleaned prior to delivery All of the staff, are friendly and professional Service writer, service porters, parts, and cashier More

Great service from advisor and staff, they are always willing to help solve any issues willing to help solve any issues More

Vinh huu Vuong He is good customer service, I asked him some questions and I got it, 👍 some questions and I got it, 👍 More

William at the service desk was very supportive and helpful! He kept me informed throughout the process! Best customer service I have experienced since taking my truck there! helpful! He kept me informed throughout the process! Best customer service I have experienced since taking my truck there! More

Luis Mejia is wonderful, great customer service and never lets me down with his performance. 10/10 service. lets me down with his performance. 10/10 service. More

Was in quick and easy. Had the recalls already ready to go when I got there and the truck was done earlier than expected! Had the recalls already ready to go when I got there and the truck was done earlier than expected! More