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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
455 Reviews

455 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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October 18, 2024

Jose the service advisor is great and kept me up to date on the repair. But as a service center it took 5-6 days before my veh was even diagnosed and I couldn’t get a loaner car from the dealership More

by 1971C20402BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
October 18, 2024

$625 to replace spark plugs is ridiculous. It's almost like you don't want the business. There was so much background noise when the service rep called me, I could barely hear anything he More

by pingle0519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominicc
October 17, 2024

The customer service rep Jose in the service dept was great. He called or text with info. on my vehicle. More

by JONESESLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
October 17, 2024

Jose provided excellent service and kept in constant contact. I am 100 percent happy with the service provided by Jose of Simpson Chevrolet More

by pquinata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service
October 17, 2024

A dispute about coolant service approval only if it was approved by my additional coverage. I explained what the problem was and why it’s been coming back for it’s 3rd engine this year. More

by don_friedline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : German
October 17, 2024

I came back from a long road trip made an appointment for Lou Boyle filter the next morning they took care of me on time got me out and even wash my truck. Very happy with the service. More

by jefferydriessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Experience was fast, easy and professional. The moment i walked into the service dept i was greated by Jose Guerrero who helped me get my car serviced. He explained everything that was going More

by BOBBEC29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
October 16, 2024

The service advisor was really friendly and knowledgeable. The service and work preformed was done well and they kept my truck nice and clean. More

by ADRIAN.S2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mejia
October 16, 2024

Ok,waited too long. Too crowded of waiting lines. Waited over 4 hours for software update More

by joseph.fernandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Right on time and quick service . Made to feel very comfortable and all staff was very friendly and helpful . More

by minimoto33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
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