Simpson Chevrolet of Garden Grove - Service Center

Jose the service advisor is great and kept me up to date on the repair. But as a service center it took 5-6 days before my veh was even diagnosed and I couldn’t get a loaner car from the dealership on the repair. But as a service center it took 5-6 days before my veh was even diagnosed and I couldn’t get a loaner car from the dealership More

$625 to replace spark plugs is ridiculous. It's almost like you don't want the business. There was so much background noise when the service rep called me, I could barely hear anything he It's almost like you don't want the business. There was so much background noise when the service rep called me, I could barely hear anything he was saying. I have 4 or 5 different types of work that need to be done at a cost of over $2000.00. The communication lines for a transaction like that should be better. I took all the recommendations to my regular local mechanic and having them completed at a much more reasonable cost. More

The customer service rep Jose in the service dept was great. He called or text with info. on my vehicle. great. He called or text with info. on my vehicle. More

Jose provided excellent service and kept in constant contact. I am 100 percent happy with the service provided by Jose of Simpson Chevrolet contact. I am 100 percent happy with the service provided by Jose of Simpson Chevrolet More

A dispute about coolant service approval only if it was approved by my additional coverage. I explained what the problem was and why it’s been coming back for it’s 3rd engine this year. approved by my additional coverage. I explained what the problem was and why it’s been coming back for it’s 3rd engine this year. More

I came back from a long road trip made an appointment for Lou Boyle filter the next morning they took care of me on time got me out and even wash my truck. Very happy with the service. Lou Boyle filter the next morning they took care of me on time got me out and even wash my truck. Very happy with the service. More

Experience was fast, easy and professional. The moment i walked into the service dept i was greated by Jose Guerrero who helped me get my car serviced. He explained everything that was going The moment i walked into the service dept i was greated by Jose Guerrero who helped me get my car serviced. He explained everything that was going to happen with my care and that he would be calling when my car was ready. I am happy to say no issues with getting my care serviced. Jose did a great job, i will be coming back to get additional services. Everyone that i delt with provided me with great service. Keep up the great work. More

The service advisor was really friendly and knowledgeable. The service and work preformed was done well and they kept my truck nice and clean. knowledgeable. The service and work preformed was done well and they kept my truck nice and clean. More

Ok,waited too long. Too crowded of waiting lines. Waited over 4 hours for software update Too crowded of waiting lines. Waited over 4 hours for software update More

Right on time and quick service . Made to feel very comfortable and all staff was very friendly and helpful . Made to feel very comfortable and all staff was very friendly and helpful . More