Simpson Chevrolet of Garden Grove - Service Center
Garden Grove, CA
629 Reviews of Simpson Chevrolet of Garden Grove - Service Center
I kept getting the run around, lack of communication with people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes sta people handling my vehicle. I had to take additional time off work as appointment time I was given was not accurate. I also spent 10-15 minutes standing around waiting for someone to at least acknowledge me, not even a “hello we’ll be with you in a bit”. I had to track down a manager in the showroom myself to get answers. The work completed on my vehicle was subpar at best. I ended up having to take time off work again and take the vehicle myself to the outside vendor used to have the problem fixed. No one bothered to check the work when the vehicle was delivered. I’ve purchased 3 vehicles at your dealership, but this experience was absurd. More
I take all my cars to this dealership. They never disappoint. Their customer service is above board, and I will continue to take all my cars there. They never disappoint. Their customer service is above board, and I will continue to take all my cars there. More
I purchased my car here instead of a dealership much closer to my house because Simpson of Garden Grove was willing to work with me to get the car I really wanted. Had to wait for the factory order, but closer to my house because Simpson of Garden Grove was willing to work with me to get the car I really wanted. Had to wait for the factory order, but it was worth it. Have been going back to this same dealer for service every time. No regrets. Good, friendly and courteous service from all I've dealt with over the years. More
Good work and attention was well received I will continue to come to Samsung Chevrolet and referred to fellow relatives and friends to come to Samsung Chevrolet and referred to fellow relatives and friends More
Simpson of Garden Grove made our car-shopping experience a great one. They took care of us and made sure all of our questions were answered. Dan Barlow helped us track down the vehicle we were looking for a a great one. They took care of us and made sure all of our questions were answered. Dan Barlow helped us track down the vehicle we were looking for and he stayed in constant communication with us while the search was ongoing. More
Quick to review the problems with our pickup truck. Luis and the team were communicative every step of the way from troubleshooting to repairs! Would highly recommend Luis and the team were communicative every step of the way from troubleshooting to repairs! Would highly recommend More