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Simpson Chevrolet of Garden Grove - Service Center

Garden Grove, CA

4.4
450 Reviews

450 Reviews of Simpson Chevrolet of Garden Grove - Service Center

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December 22, 2024

I made an appointment and William my service advisor got my truck in and repair made very quickly. I can’t say enough good things about William and the service team at Simpson. More

by rcaplumbing1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Gillette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Lopez
December 20, 2024

My SA Jose G was amazing, he was super knowledgeable and addressed all of my needs, a value member of the dealership, and the main reason as to why I keep returning to Simpson Chevrolet. More

by RUDYDALFARO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
December 20, 2024

But check other facilities first. I didn’t realize my extended warranty would not cover $300/hr labor rate. My regular dealer is $199/hr and fully covered. I will say work was good an More

by JOHNE77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name but was nice and easy to deal with.
December 20, 2024

Huu is the best service advisor I’ve ever come across in over 40 years. He takes care of everything, does what he says, work is always completed time and always on budget, More

by richarde07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huu
December 19, 2024

German has great customer service! Glad I had experience working with him and shifter feels much better thanks you More

by ROBCAMPOS310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
German
December 18, 2024

Took my car in here for a diagnostics test. Advisors were dismissive and continued to not keep me updated about my car with many excuses lined up as to why. By day 9 of no update, I requested t More

by Kaylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominicc Preston (Advisor)
December 18, 2024

The service department and personnel are always great. HUU is very attentive and explains everything to me More

by mrrzawalick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HUU
December 18, 2024

Easy as pie. Brought it in and done on time. Everyone was really nice and I was thrilled More

by ufkes.fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Jose G is an excellent and on top advisor Always on times checking up on customers More

by michaelcanada04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Menge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Always exceptional service. I wanted to apologize for my rude behavior to Mr. Vinh Huu Vuong. No excuse for having a horrible day, Mr. Vuong was a great help, and I was extrem More

by LEONPOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinh Huu Vuong
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