Simpson Chevrolet of Garden Grove

Brian Anderson was excellent. Straightforward, always available, courteous and professional. I’d highly recommend your dealership. Straightforward, always available, courteous and professional. I’d highly recommend your dealership. More

Jobs was done properly service was ok over all good job customer service was bit poor customer service was bit poor More

Everything was on time and the service was excellent. Luis M. was very helpful. Thank you. Luis M. was very helpful. Thank you. More

Our experience with Simpson Chevrolet was friendly, quick, and everyone made it very easy to pick out the right vehicle for our family and make our purchase. We drove away extremely happy! quick, and everyone made it very easy to pick out the right vehicle for our family and make our purchase. We drove away extremely happy! More

Service 6/10/25, 2023 Silverado 2500HD, appointment for oil change and to check brakes and windshield washers. When I arrived I was told they could only do oil change because I did not have appointment fo oil change and to check brakes and windshield washers. When I arrived I was told they could only do oil change because I did not have appointment for other issues and they were too busy. After making complaint to manager, the other issues were addressed. Although I appreciate they were able to address my issues, I should not have had to complain. I travel over 40 miles to have service done. I purchased truck here and appreciated the help I was given when I purchased the truck, as I was not able to find a dealer, at the time, that could accommodate my needs. At that time, those trucks were hard to get. I felt they deserved my patronage. Although prior services were excellent, I couldn’t believe I was treated like I wasn’t valued. Also, my service papers show the truck was driven 47 miles. When I asked why so many miles were on the vehicle I was told the computer was not correct. Didn’t notice until i wrote this review, but the paperwork does not designate the service advisor’s name. All other visits, paperwork shows service advisor’s name. Rated 2 stars only because management did not brush me off. Thank you. More

I had to wait a while for the dealership to receive a part but that wasn’t their fault part but that wasn’t their fault More

Wry professional helpful and fast than you to everyone I had a carry good experience had a carry good experience More

First, I made an appointment through the 1-800 number, but when I called the following day to speak with a service advisor, no one seemed to know that my vehicle had even been dropped off. I was eventuall but when I called the following day to speak with a service advisor, no one seemed to know that my vehicle had even been dropped off. I was eventually assisted by a salesman, not a service advisor, and when I requested to speak with someone from the service team, I was told no one was available but that I would receive a call back the next day. Unfortunately, that call never came. When I came to pick up the vehicle a few days later, I was informed that one of the issues I had reported couldn’t be diagnosed. Instead, the vehicle had simply been pressure washed and I was told to bring it back another time after the oil leak could be traced. This was disappointing, as the source of the leak was fairly obvious, yet I was told it couldn’t be confirmed. At the time of pick-up, I again tried to speak with the service advisor, who was unavailable, and I also asked to speak with the technician directly to understand why the issue couldn’t be identified, but he was also not available. At that point, I decided to take the vehicle and follow up later. This experience left me feeling frustrated and uncertain about the level of service and communication. I wanted to bring it to your attention in hopes that future visits can go more smoothly. Thank you for your time, Nelson Marmolejo Best-Vip Shop Foreman 714-220-2405 More

I sent my daughter there they purchased a 2025 Silverado 3500 HD Z71 4WD Diesel, I sent my brother there last month he purchased a 2025 Silverado 2500 HD Z71 4WD Custom gasser and I now just came home on 6/ 3500 HD Z71 4WD Diesel, I sent my brother there last month he purchased a 2025 Silverado 2500 HD Z71 4WD Custom gasser and I now just came home on 6/12/25 with my own 2025 Silverado 2500HD Z71 4WD Custom gasser. I think it says a lot about a dealership when you are confident in sending your daughter and brother and even yourself to buy a new truck! Highly recommend Fredy Ayoub! Thanks Fredy!! More

Jose Guerrero with service made my experience super enjoyable. He gave me all the information I needed and provided an uber to drop me off and bring me back when my truck was ready. I won't be going to enjoyable. He gave me all the information I needed and provided an uber to drop me off and bring me back when my truck was ready. I won't be going to any other dealer in the future. Thank you Simpson. Thank you Jose. More