Simmons Rockwell Subaru

Sales people nice. Bought forester march 8th and I'm still waiting on how to get the $50 visa card for test drive Bought forester march 8th and I'm still waiting on how to get the $50 visa card for test drive More

These guys are the best. They went above and beyond in every way to make our experience wonderful. 1. Staff came to ithaca from big flats to restart and drive our non-starti They went above and beyond in every way to make our experience wonderful. 1. Staff came to ithaca from big flats to restart and drive our non-starting trade-in car, at no charge. 2. Gave preliminary appraisal for 2 trade-in cars from photos so we could decide about what deal was best for us. That was so helpful! 3. Had the new car we wanted so no ordering and waiting was necessary. 4. Sweetened the trade-in deal to make sure we were happy. 5. Positive and friendly attitude from every single person we met. 6. Seamless coordination between 2 different brand offices (subaru and honda) and service center for trade-in to make the deal very easy for us. 7. Extremely respectful of my husband, who has cognitive difficulties. In short, it was actually a delightful experience. Every problem evaporated under the salesman's cheerful stewardship. We are very happy customers. More

I purchased my third and first new outback at this dealership because of the service on my prior Outback. If my car needs to stay overnight I am given a loaner. The service people explain everything a dealership because of the service on my prior Outback. If my car needs to stay overnight I am given a loaner. The service people explain everything and are on top of their game. And the service manager is available for answers too. More

Simmons-Rockwell was recommended to me by a coworker. She said, “They don’t haggle or play games, because they already have the best deals.” She is correct. I live several hours away, but it’s worth the She said, “They don’t haggle or play games, because they already have the best deals.” She is correct. I live several hours away, but it’s worth the drive to come to Simmons-Rockwell! This dealership has always made things easier for me and my family. With this last purchase, I knew exactly what I wanted. A dealership closer to my home quoted me over 4k more for the same vehicle. With this purchase, Simmons-Rockwell had me in and out in 30 minutes! More

These guys did an awesome job helping me buy my new outback. I really appreciated their help. They were very professional. Thanks! outback. I really appreciated their help. They were very professional. Thanks! More

This was the second vehicle I purchased at this dealership. I returned because of the excellent service I received on my first purchase and because of the friendly sales people who made the purchas dealership. I returned because of the excellent service I received on my first purchase and because of the friendly sales people who made the purchase seem effortless. I was impressed with the sales person's knowledge and appreciated not being pressured. More

They did a wonderful great job for us. They were very professional, very pleasant and helpful to deal with. Excellent experience for us. Tires on our vehicle. They were very professional, very pleasant and helpful to deal with. Excellent experience for us. Tires on our vehicle. More

They exceeded my expectations as my vehicle was completed early. They had got the work done ahead of a major snow storm. early. They had got the work done ahead of a major snow storm. More

Took my car in for repair. Employees very friendly and helpful. The waiting area was very clean, pleasant and offered drinks and snacks. Employees very friendly and helpful. The waiting area was very clean, pleasant and offered drinks and snacks. More

The reason I purchased my new Subaru with Simmons Rockwell was because of the excellent service I received on my 2014 used Outback. Rockwell was because of the excellent service I received on my 2014 used Outback. More