Toyota of Simi Valley - Service Center
Simi Valley, CA
1,086 Reviews of Toyota of Simi Valley - Service Center
Great Service!!! Really appreciated Toyota of Simi Valley's service representative, Robert. On a busy day, he took the time and had the patience to listen to my conce Really appreciated Toyota of Simi Valley's service representative, Robert. On a busy day, he took the time and had the patience to listen to my concerns. More
Service and new battery Everyone was friendly, but nobody could tell me if you still have the same loyalty program or how to register for it. Some people mentioned an "app", Everyone was friendly, but nobody could tell me if you still have the same loyalty program or how to register for it. Some people mentioned an "app", but I don't have a smart phone. And Toyota owners.com doesn't have my service record. I bought my 2013 Scion from 1000 Oaks Toyota , but DCH Simi has done all the servicing. More
Turning simple service to great experience I appreciated having a service representative who was able to understand my situation and come up with a better solution then I could. She was friendl I appreciated having a service representative who was able to understand my situation and come up with a better solution then I could. She was friendly, fair and knowledgeable. More
Great Perfect perfect for me to do it on the other day and the rest of the month since I was wondering if anyone has any questions about this topic is the b Perfect perfect for me to do it on the other day and the rest of the month since I was wondering if anyone has any questions about this topic is the best of the most important thing in common with the new year to the right place to start More
Great It would have been better if the massage guy was still at the dealership when you wait for service. He was great and it helped to pass the time. It would have been better if the massage guy was still at the dealership when you wait for service. He was great and it helped to pass the time. More
Routine Maintenance The staff were friendly and prompt when helping arrange for my car to get serviced. I was able to verify pricing and make an appointment over the phon The staff were friendly and prompt when helping arrange for my car to get serviced. I was able to verify pricing and make an appointment over the phone. Once I got to my appointment there was a shuttle service that was offered, and the driver was quick and also very personable. Would definitely come back for future services. More
Mike Carpenter- Awesome! The only reason I'm not giving a 5 star rating is because nobody talked to me until Mike got off the phone. Mike 5STAR!! The only reason I'm not giving a 5 star rating is because nobody talked to me until Mike got off the phone. Mike 5STAR!! More
Above and beyond service. I would recommend them to family DCH Toyota did more then they were required to when I needed them. They have impressed me over and over again with their helpful and friendly staff an DCH Toyota did more then they were required to when I needed them. They have impressed me over and over again with their helpful and friendly staff and as far as I am concerned, they surpass their reputation. If you want a worry free, hassle free experience, I highly recommend DCH Toyota More
Minor Service - Oil Change, Spark Plugs, Rotate Tires Michael Harry was my service advisor, he was very professional and got me out in short order. I would recommend Michael to others who own a Toyota. Michael Harry was my service advisor, he was very professional and got me out in short order. I would recommend Michael to others who own a Toyota. More
Great Service Dept! I brought my car in for maintenance without an appointment and they serviced it quickly. Everyone was polite and helpful. Used the courtesy van to d I brought my car in for maintenance without an appointment and they serviced it quickly. Everyone was polite and helpful. Used the courtesy van to drop me at my work. More