Toyota of Simi Valley - Service Center

Great service DCH Toyota of Simi and their service bay staff are exceptional people . Amanda Robinson is a star. She goes out of way to make the experience easy. Sh DCH Toyota of Simi and their service bay staff are exceptional people . Amanda Robinson is a star. She goes out of way to make the experience easy. She’s very helpful and knowledgeable. The mechanics are also high quality and knowledgeable. My only complaint is that my vehicle is just out of its extended warranty and I was not notified it was ending . Just as soon as the warranty ended my AC and defrost system had gone on the fritz . The cost of repair is very high , so it will be put off . all in all the vehicle has a clean bill of health thanks to the care by DCH Simi More

Maintenance experience Mark explained what was to be done and then explained the results. He was efficient and his estimated time for the car to be ready for pickup was accu Mark explained what was to be done and then explained the results. He was efficient and his estimated time for the car to be ready for pickup was accurate. More

Excellent service and very speedy . I also like the coffee machine, it makes very good coffee. The surroundings are very comfortable and clean. Thank you. . I also like the coffee machine, it makes very good coffee. The surroundings are very comfortable and clean. Thank you. More

My Time at Toyota Service All the people were very helpful. I especially was impressed with the service advisor, Mark Platz. He was a gentleman, who assured me of my services All the people were very helpful. I especially was impressed with the service advisor, Mark Platz. He was a gentleman, who assured me of my services to come (I have yet to use the 35000 mile service) and educated me re the wonderful shuttle service. The whole experience was easy and will tell my friends about your dealership. You have my loyalty. Thank you, Lee More

Efficient and thorough. We took are car in for the 50K service. We got a call indicating some more minor repairs, including a "check-engine" light, were needed. It was $100+ We took are car in for the 50K service. We got a call indicating some more minor repairs, including a "check-engine" light, were needed. It was $100+ for them to investigate the "check engine" light, so we approved that. When we went to pick it up, the service guy said the light was on because the gas cap was not completely screwed in. At first I thought "great....$100 to screw the gas cap" but the service guy said he did not charge for it! I was quite pleased at their honesty and them not charging them for investigating the engine light issue. Plus, in their waiting room, they provided free cold bottles of water! Nice touch. More

Service Quickest oil change on record! They told me that 2:30 on a Monday would be the best time to come in for a quick appointment since I have to wait for i Quickest oil change on record! They told me that 2:30 on a Monday would be the best time to come in for a quick appointment since I have to wait for it. They were right. More

Fast and easy Excellent customer service. Professional and courteous. Service was fast and efficient. Would not take my vehicle any where else. I recommend Mike H t Excellent customer service. Professional and courteous. Service was fast and efficient. Would not take my vehicle any where else. I recommend Mike H to all my freinds and family. More

Superfast NEW Battery in 25 Mins Flat 😊😊 Micheal Harry, Service Advisor, is truly EXCEPTIONAL & GREAT 😊 He finished my Battery Change in 25 Mins Flat. ALL the Technicians had left for the Da Micheal Harry, Service Advisor, is truly EXCEPTIONAL & GREAT 😊 He finished my Battery Change in 25 Mins Flat. ALL the Technicians had left for the Day, at 5:02 pm. He caught 1 Tech who was about to leave & requested him to put in my NEW Toyota Battery. Finished in 25 mins Flat 😊😊😊😊 He Fully deserves a Promotion & a Raise 😊😊😊👏👏👏 More

FJ Service Amanda is a professional and I will continue to have her as our service advisor. Thanks again for a great 👍 experience in servicing our FJ ! Amanda is a professional and I will continue to have her as our service advisor. Thanks again for a great 👍 experience in servicing our FJ ! More

Very Satisfied The servicing for my vehicle was handled very well. It was done in a time bound manner and the staff were exceptional in their customer service. The servicing for my vehicle was handled very well. It was done in a time bound manner and the staff were exceptional in their customer service. More