Toyota of Simi Valley - Service Center

Rob could not have been nicer. However, this is the second time I’ve had to come back because the part got lost 4-5 times and got sent to the wrong dealership. On top of that, the However, this is the second time I’ve had to come back because the part got lost 4-5 times and got sent to the wrong dealership. On top of that, the price seemed to have changed during the process mysteriously. More

Kevin was very professional and polite. He let me know what my options were and answered my questions He let me know what my options were and answered my questions More

In Service, Mark was friendly and professional as always, The service was simple and good, but the time estimate was off - I would not have waited there if I knew. The service was simple and good, but the time estimate was off - I would not have waited there if I knew. More

Robert is excellent as always. Only problem I had was they did not inflate my tires to PSI I requested. 1st time ever Only problem I had was they did not inflate my tires to PSI I requested. 1st time ever More

The personnel are friendly and helpful. The waiting area is very clean and has comfortable chairs. The waiting area is very clean and has comfortable chairs. More

We’ve always had excellent service, especially with our wonderful Service Adviser, Robert Hudson. We always feel that we can trust that he is looking out for our best interests. wonderful Service Adviser, Robert Hudson. We always feel that we can trust that he is looking out for our best interests. More

Great service! Loved the new videos they send when they work on your vehicle! Shows that they really take care of their customers Loved the new videos they send when they work on your vehicle! Shows that they really take care of their customers More

I’m coming here from last 2 years with my two Toyota and service experience has been excellent. service experience has been excellent. More

I recently had my wife take our '17 Sienna in for a water pump replacement job. Our service advisor Robert Hudson gave us an outrageous quote on the job. (Invoice #: TOCS94691) She requested to take the car pump replacement job. Our service advisor Robert Hudson gave us an outrageous quote on the job. (Invoice #: TOCS94691) She requested to take the car back so she can get a 2nd opinion on it elsewhere. Instead of politely honoring her request, Mr. Hudson got mad at her. She shouldn't have been treated that way. I feel like she has been mistreated racially and cheated on labor for the job. She was so frightened that she had no choice, but to let Mr. Hudson take the job. Please contact me. I'm not happy with this experience that my wife had to endure. $1,292.72 labor/$264.91 part for a water pump. More

Very helpful service, didn’t make me feel pressured. Michael Díaz was able to help me out and walk me through the process and kept a positive attitude. Michael Díaz was able to help me out and walk me through the process and kept a positive attitude. More