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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.6
1,314 Reviews

1,314 Reviews of Toyota of Simi Valley - Service Center

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March 07, 2024

I’ve been happy with my car being serviced and Mark is always a good advisor for the next step More

by GRANDMAPRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales personnel, just service
March 06, 2024

The customer service who handled my van that day was very nice and friendly. The place for waiting area was clean and tidy. I was hoping to see free donuts like the one in Thousand Oaks. The service was expl More

by susiecru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mozes
March 06, 2024

Very fast and thorough with the service. My advisor explained everything clearly and was very transparent with what my car needed during the service More

by yahirbenitezpedraza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2024

Scheduling the service appointment was easy, Mark (service advisor) is a great guy to work with and he communicated the status of the vehicle throughout the service and the wait time was not very lon More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
March 03, 2024

I had an early appointment and the team got me in and out as quickly as they told me. The waiting area was clean and quiet with Good Morning America on which I rarely get to watch - it was a treat! Fresh c More

by shellycody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Gallegos
March 03, 2024

Everyone is extremely helpful and knowledgeable, friendly and it’s a pleasant experience each time I have an appointment. More

by ERIN_ORLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone
March 03, 2024

Fabulous experience working with Robert Hudson. I was able to get serviced earlier than my appointment time and he helped me prioritize a list of recommended repairs. More

by brianabeatty7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hudson
March 03, 2024

Mark and team are always helpful and timely with their services. Always appreciate their consideration of my time. More

by MIKEBINPDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
March 03, 2024

Service rep was helpful and honest. Work performed quickly. Excellent experience. So much better than the poor service and ethics of the Lexus of Thousand Oaks experience. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hudson
March 02, 2024

Courteous staff. Excellent waiting room with WiFi. The service was a bit expensive but the 12-year Prius is driving very well now. More

by LIZS4M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mozes
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