Toyota of Simi Valley - Service Center

Every body was nice. The staff was friendly, with detail about work being performed. Service was done quickly. The staff was friendly, with detail about work being performed. Service was done quickly. More

Saturday I took my truck in and had the front breaks done. I left the dealer and made it to the corner of Cochran and Galena. The truck was driving horribly, steering wheel wobbly, and brakes not really done. I left the dealer and made it to the corner of Cochran and Galena. The truck was driving horribly, steering wheel wobbly, and brakes not really working (had to push down far on pedal). When I pulled over I had lost not 1, but 2 lug nuts. I called the dealership and they sent the tech out. When he jacked up the truck the remaining 4 lugs were loose and could take off with hands. This means the whole tire was not tightened with a gun, just by hand. This is extremally unsafe and thank God I didn't take it on the freeway. I am just baffled that this even happened not to mention from the dealership. More

Best dealership in Simi Valley. They also have great salespersons like Steven and Advisors like Robert in service department. They also have great salespersons like Steven and Advisors like Robert in service department. More

All work completed on time and within estimate. Having a 15 word minimum makes me regret taking this survey. Having a 15 word minimum makes me regret taking this survey. More

I have always had great experiences with your service department! I am always treated with respect and kindness. department! I am always treated with respect and kindness. More

Customer service was very helpful and did not try to up sell service to car sell service to car More

Great service, always taking care of my Prius. They do a great job at communicating and making sure your car gets what it needs. They do a great job at communicating and making sure your car gets what it needs. More

My tires have a lock, they used it and they didn't put it behind you, see what desiles and look at it, they found it and the mechanics gave it to me, they're just playing and they don't pay attention to thei behind you, see what desiles and look at it, they found it and the mechanics gave it to me, they're just playing and they don't pay attention to their work. More

Everyone is very friendly and attentive. This location is clean and officiant. Enjoy coming here for all my service needs. This location is clean and officiant. Enjoy coming here for all my service needs. More

4th time with same problem. This time I hope it was resolved. Months after car purchase I was warned by person I knew that he had lots of problems with this service department This time I hope it was resolved. Months after car purchase I was warned by person I knew that he had lots of problems with this service department. Now I can see his point. More