Toyota of Simi Valley - Service Center

Everytime they work on a car they leave oil mess or grease after telling the rep several times. grease after telling the rep several times. More

Well organized. Concerned with customer welfare and their understanding service being conducted. Courteous and professional staff. Concerned with customer welfare and their understanding service being conducted. Courteous and professional staff. More

Steven kept me informed about the process of my car. When to I have to do any update on it. When to I have to do any update on it. More

For the second time in a row, the oil technician did not secure/ lost the bolts for my skid plate. Very disappointed! secure/ lost the bolts for my skid plate. Very disappointed! More

Simi Valley Toyota assisted me with getting my Camry back on the road after my engine light indicated that I should visit Toyota. The service advisor, Oscar was friendly, knowledgeable and professional back on the road after my engine light indicated that I should visit Toyota. The service advisor, Oscar was friendly, knowledgeable and professional. He went above and beyond to get my vehicle problems diagnosed and repaired in a timely fashion, especially given that the emergency repair came about just minutes before the service departments closing time during the busy Christmas season. This was five star service at its best! More

Excellent communication. Very helpful and accommodating. Services requested were performed correctly. Vehicle was returned to me in the same shape it was surrendered. Very helpful and accommodating. Services requested were performed correctly. Vehicle was returned to me in the same shape it was surrendered. More

I arrived and was told 30 minutes or so to hook up to a computer and run diagnostics. Problem " communication module not ?"see dealer if this continues. Hoping to have the module simply reset. 30 minute computer and run diagnostics. Problem " communication module not ?"see dealer if this continues. Hoping to have the module simply reset. 30 minutes car is still parked same place. 15-20 minutes later still parked Told the tech is on a test drive and will look up on return and it'll take about 45 to an hour to hook it up and diagnose. After approx 1 hour I had to go back to work, took my car and left. This is not the first time I have lost hours of my life at Simi Toyota. If I could give you a 0 I would. More

Customer service is second to none. The professionalism demonstrated took a back seat to the level of care by the team. Katie stayed on top of updates and progress. Unbelievable service The professionalism demonstrated took a back seat to the level of care by the team. Katie stayed on top of updates and progress. Unbelievable service in today’s day in age. More

Service is always recommending the same hybrid coolant change, for every hybrid we own. My 80 year old father went, and they performed useless services ($900+). I wish he called me so they didn't make a f change, for every hybrid we own. My 80 year old father went, and they performed useless services ($900+). I wish he called me so they didn't make a fool out of him. A Toyota does not require major services until high mileage. I have owned over 10 Toyotas in my life. Be aware of Manish Sharma. He will recommend useless, unnecessary repairs to beef up service sales. In my other experiences, good service tech recommend coupons, or suggest discounts. Manish told my dad, there is nothing he can do. Greed! More

Please send coupon discount for next service. And please do not suggest to spend customer's money alot and make customer happy and appreciate for yr service. And please do not suggest to spend customer's money alot and make customer happy and appreciate for yr service. More