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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.6
1,091 Reviews

1,091 Reviews of Toyota of Simi Valley - Service Center

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January 17, 2024

Mark Platz which has been my service advisor for a few years now. He is very friendly and knowledgable. More

by PATRICIAMGG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
January 17, 2024

They took care of me even though my vehicle was oversized. Thank you! I’ll be back again. More

by ktolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Very nice expirence at SVT. We live in a different city and drove here because we had a negative expirence at our local Toyota dealer. What a difference! More

by AROSS7770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in the service department Fantastic!!
January 17, 2024

Lovely experience as always. So fast and clean. Had my tire on by the end of the day. Never want to leave this dealer. Fantastic communication. More

by courtneylowry88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
January 15, 2024

All good except service writer did not return my calls with question about Tpms reset. More

by jayklug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCorkel.
January 14, 2024

Always great customer service from Mark Platz. It's also easy to work as I wait for my vehicle. More

by ERICVALADEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
January 14, 2024

A 2 hour wait for a 35k checkup is unacceptable even with an appointment. Really! More

by KWARRENQE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob
January 14, 2024

Our experience was easy and enjoyable from sales, to finance, to service. Would definitely recommend to others More

by Angela.l.alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Lalane
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Mark Platz is the best service manager I have ever worked with. Thank you Mark! More

by HACKROYD2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
January 13, 2024

Jared was exceptionally knowledgeable and very easy to talk to. He listened well and was laid back in his approach. He was very open and had a relaxed approach that made my experience enjoyable. I added a More

by wmschemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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