Toyota of Simi Valley - Service Center
Simi Valley, CA
1,091 Reviews of Toyota of Simi Valley - Service Center
Hands down the best dealer I’ve EVER been to. They are honest and polite. I live in a different city and the Toyota closest to my home doesn’t compare (the guy at the other dealer almost seemed l They are honest and polite. I live in a different city and the Toyota closest to my home doesn’t compare (the guy at the other dealer almost seemed like he was annoyed with me just for asking about the specs of the cars…). I will happily drive 40 mins for service and future purchases. Jared helped me with my purchase and made the entire process seem easy peasy. I’ve purchased a few cars now and this time was memorable to say the least. The next day…. My bf went back and bought himself a used car to replace his old tired commuter car. His experience was just as amazing and couldn’t be happier with his purchase. Their customer service quality is top notch!!!! More
pick up my car service guy nowhere to be found. All services not completed as promised. He was paged 3 times and didn’t come to desk someone else had to finish paperwork. Bad experience All services not completed as promised. He was paged 3 times and didn’t come to desk someone else had to finish paperwork. Bad experience More
the scheduling was messed up 2 times they took longer than I was told it would take they charged too much ($100 to change head light bulb) they supposedly fixed the loose panel above the grill, and cha than I was told it would take they charged too much ($100 to change head light bulb) they supposedly fixed the loose panel above the grill, and charged me, but did not take care of the problem. Driver of shuttle ride was great More
Reason for the 4 stars is the car is literally in my name but you guys have it in my husband’s first name and my middle and last name…service,..was way better this time. Everyone is very nice and friendly, t but you guys have it in my husband’s first name and my middle and last name…service,..was way better this time. Everyone is very nice and friendly, that’s never been an issue, but the wait time is well, not so nice. This time it was a lot better. We did ask upfront how long maybe that helped. Took 1 1/2 hours for oil change. Last time was over 3 hours for oil change and rotate tires. More
Taking your car in for service is not always a good feeling . Simi Toyota always pleasant , service is always done correctly and in a timely fashion. Robert is a great Service Advisor, always very help feeling . Simi Toyota always pleasant , service is always done correctly and in a timely fashion. Robert is a great Service Advisor, always very helpful , very pleasant and easy to talk to . Thank you for running a great dealership . More
I just had my first oil change appointment. Everything went smoothly, and I was able to pick up my car later in the day. Everything went smoothly, and I was able to pick up my car later in the day. More