Toyota of Simi Valley - Service Center

Hello, I have been a Toyota customer since 2014 with two leased cars a Corolla elite - a Corolla le between Thousand Oaks ca - Simi valley , ca - I am very satisfied .. leased cars a Corolla elite - a Corolla le between Thousand Oaks ca - Simi valley , ca - I am very satisfied .. More

Great experience. ..Can't believe they wanted to hit me up with some charges of things that(they said)needed to be fixed?...Car is too new for that...Plus, the represen ..Can't believe they wanted to hit me up with some charges of things that(they said)needed to be fixed?...Car is too new for that...Plus, the representative the prices on some paper and I couldn't read what he had said...But besides that, always a professional experience of service...ALSO, the person, when I checked in, taking the car when I arrived, made a tiny scratch on the roof of my car with the service tent/cone/magnet that has the number on it... More

We like having the same service writer year after year. We’ve had to triple-check them on the oil we requested, but they made it right. Have generally been timely and keep us apprised of progress while t We’ve had to triple-check them on the oil we requested, but they made it right. Have generally been timely and keep us apprised of progress while the service is underway. More

Excellent customer service with free back and forth rides to my house. Robert is nice to talk to to my house. Robert is nice to talk to More

Excellent experience! Communication was outstanding and the the service was accomplished expeditiously. The video for the inspection was a nice touch as well. Communication was outstanding and the the service was accomplished expeditiously. The video for the inspection was a nice touch as well. More

Mark P at the service center is super nice and always makes my business feel important! Couldn’t imagine taking my car to anywhere else to get serviced makes my business feel important! Couldn’t imagine taking my car to anywhere else to get serviced More

Thanks for making my daughter’s first service a breeze. Only negative comment is that two value caps were not replaced. Must of have been a small oversight. It’s always the little things that customers rem Only negative comment is that two value caps were not replaced. Must of have been a small oversight. It’s always the little things that customers remember More

The service was very good and fast, with very good communication and quality at the dealership communication and quality at the dealership More

Steven Mozes is an asset to your dealership. He is professional, responsive and honest. I dealt with someone named Robert in service a year or so ago who was dishonest and a disgrace to Mr McC He is professional, responsive and honest. I dealt with someone named Robert in service a year or so ago who was dishonest and a disgrace to Mr McCorkle. I said nothing at the time, just switched service managers and all is perfect now. I try to chat with Joe M every time I come in and it’s because of his true customer focus that I tried you all in the first place and have stayed with you since. Prior ownership was seriously bad. I’m on my 14th lifetime Toyota and just want to thank you for the great service and for caring what your customers think. :) More

Service was efficient, professional,courteous and informative. All questions were answered. Didn't feel like I was being sold something I don't need at this time. informative. All questions were answered. Didn't feel like I was being sold something I don't need at this time. More