Toyota of Simi Valley - Service Center

The advisor provided me detailed information as to what services are needed. He was mindful of the cost and suggested what needs to be prioritized and not pressuring me to get all the services done in one services are needed. He was mindful of the cost and suggested what needs to be prioritized and not pressuring me to get all the services done in one visit. More

Always work with the same assistant which is really nice. Manish is always friendly and a pleasure to work with! Manish is always friendly and a pleasure to work with! More

It's always a pleasure doing business with Mark Platz in the service department, he listens to all my concerns and explains the work once completed. the service department, he listens to all my concerns and explains the work once completed. More

All work was done in a timely manner. Steven, my service writer, kept me informed and went over the inspection results. I like the video from the tech. Steven, my service writer, kept me informed and went over the inspection results. I like the video from the tech. More

Friendly customer service and car was serviced quicker than I expected especially on such a busy monday morning with no appointment. than I expected especially on such a busy monday morning with no appointment. More

Very good service, Efficient and helpful. Whole staff customer friendly! Complimented our AAA insurance. Thank you. Whole staff customer friendly! Complimented our AAA insurance. Thank you. More

My 5th car here, we always come back to Toyota, service is great! Ashley was Awesome! is great! Ashley was Awesome! More

Was not a great experience. Went in for a service and my usual service advisor was not available. The advisor who helped me was nice but it felt like they were trying to upsell Went in for a service and my usual service advisor was not available. The advisor who helped me was nice but it felt like they were trying to upsell me on a bunch of services before my car was even in the service bay to get looked at. The advisor didn’t even check my service history until I brought it up and I still got sold a service that I found out later, I didn’t really need at the moment. Ended up spending over $1000 and don’t think I will be back to have them service my car again. More

Kevin in service was great to work with, the poor guy dealing with alllll the cars when you pull up was soooo buried but handled it like a champ. Shuttle guy was pretty rad too. dealing with alllll the cars when you pull up was soooo buried but handled it like a champ. Shuttle guy was pretty rad too. More

Always professional and efficient - especially Manish Sharma in the service center whose people and customer service skills go above and beyond what is expected and reflect an excellent reputation for th Sharma in the service center whose people and customer service skills go above and beyond what is expected and reflect an excellent reputation for the dealership. Thank you More