Toyota of Simi Valley - Service Center
Simi Valley, CA
1,092 Reviews of Toyota of Simi Valley - Service Center
I am very pleased with the friendly, professional and efficient service I received. I appreciate the fact that I was not pressured to do all the services that were recommended due to the fact that they d efficient service I received. I appreciate the fact that I was not pressured to do all the services that were recommended due to the fact that they do not fit my current budget. I also appreciated the shuttle service. Both drivers were friendly, courteous and prompt. More
After the appointment I phoned or texted 2 times to find out which 2 services are still recommended. We did discuss those things before I left, but I only remembered one of them. Since I could not figure i out which 2 services are still recommended. We did discuss those things before I left, but I only remembered one of them. Since I could not figure it out on my receipt, I needed to be reminded what they were. I got a return message from my service representative saying he was busy and would get back to me. He did not return either message. After the first time I did speak with someone else, who told me two things that hadn't been discussed while I was there. Sounded like he was just trying to sell me additional service. More
The service department has always been courteous and helpful and currently Rob has not been any different; he has been able to answer our questions and resolve any problems we have encountered with our helpful and currently Rob has not been any different; he has been able to answer our questions and resolve any problems we have encountered with our RAV4. More
Helpful information from everyone who assisted me in my purchase of a new vehicle thanks purchase of a new vehicle thanks More
Service desk is always very helpful and professional. They take time to explain the work performed on your vehicle and ensure that everything is done to your satisfaction. They take time to explain the work performed on your vehicle and ensure that everything is done to your satisfaction. More
My experience with Simi Valley Toyota was excellent. The staff was professional and friendly, providing regular updates on the status of service. The technician quickly diagnosed and resolved the issue. The staff was professional and friendly, providing regular updates on the status of service. The technician quickly diagnosed and resolved the issue. More
The service was pretty good but there were not enough service representatives to service all customers. I was only there to pick up my car but waited about 25 minutes to be helped. service representatives to service all customers. I was only there to pick up my car but waited about 25 minutes to be helped. More