Toyota of Simi Valley - Service Center

got my car oil change at a reasonable time the shuttle took me home and picked me up when my vehicle was ready took me home and picked me up when my vehicle was ready More

Simi Valley Toyota sets the standard for excellent customer service and performance. A team who is professional and always does a great job! customer service and performance. A team who is professional and always does a great job! More

Never Go to This Place! I purchased a vehicle at this place, Turned out that the car options were not the one that I requested and no body was responsible for that mistake! I purchased a vehicle at this place, Turned out that the car options were not the one that I requested and no body was responsible for that mistake! Unresponsible and untrained Crew. Specially Shane Sale's person) and Joey (Sales Manager). More

Service consultant Oscar Gonzalez didn’t inspect car before suggesting costly services for car that only has 35000 miles—only looking at age of vehicle and didn’t explain reasons for the ‘repairs’ in a before suggesting costly services for car that only has 35000 miles—only looking at age of vehicle and didn’t explain reasons for the ‘repairs’ in a way that made sense. When his mechanic found that battery should be replaced, I did not receive a call. He claimed to have sent me a video (then claimed server was backed up), but he did not, and sending a video makes no sense when you have to call to confirm the service anyway. The vehicle was supposed to be ready at 5:30, and he didn’t finish talking to me on the phone til 5:50, so I had to rush in to make it before closing. When I arrived, he was on a long personal call and wouldn’t look at/acknowledge me til he was done. Also car is running more sluggishly now than before checkup. I also don’t like getting mail, etc, implying that my car requires services when it actually does not. More

Be careful when they promise "free maintenance" when you buy your car. The service department will never let you leave that place without charging you for something buy your car. The service department will never let you leave that place without charging you for something More

This dealership and its employees were very very nice. Helpful staff and nice clean environment. Helpful staff and nice clean environment. More

Extremely friendly, efficient, courteous, and prompt attention by the service department members from check in to completion of service. attention by the service department members from check in to completion of service. More

They didn't wash and clean the car like all the other dealer that I am doing business with. Not to mention drinking coffee from a Styrofoam cup and paying for a can of soda. dealer that I am doing business with. Not to mention drinking coffee from a Styrofoam cup and paying for a can of soda. More

Oscar was great, he helped me with all my needs, and answered all my questions. answered all my questions. More

Excellent customer relations and knowledge of the problem much better than Northridge Toyota in diagnosing much better than Northridge Toyota in diagnosing More