Toyota of Simi Valley - Service Center

Great service. Friendly and super responsive customer service agent! Rob is top notch! The whole service team is 5 star! Friendly and super responsive customer service agent! Rob is top notch! The whole service team is 5 star! More

Service recommendations were unclear, estimate was handwritten and inaccurate, and price increased when we picked up the car. price for things like alignment and tire rotation were very high and expl handwritten and inaccurate, and price increased when we picked up the car. price for things like alignment and tire rotation were very high and explained by saying they include standard fluid checks, etc. however fluid/filter checks, etc were already being done as part of the oil change. worst experience I've had at this dealer, we won't be returning. The car was done on time. More

Service agent was very helpful and polite. Advised me appropriately as to the services that were neeeded Advised me appropriately as to the services that were neeeded More

Rápido y y solucionaron bien el problema muy bien por el servicio prestado al cliente servicio prestado al cliente More

The staff was kind and professional, as well as accommodating with my schedule. Overall a very good experience! I will be back and be recommending the dealership to others. accommodating with my schedule. Overall a very good experience! I will be back and be recommending the dealership to others. More

The service department is efficient and reliable and the shuttle service is appreciated. thank you. shuttle service is appreciated. thank you. More

I believe my car is getting the best care possible. Also I appreciate Steve telling me which services could wait until my next visit. Also I appreciate Steve telling me which services could wait until my next visit. More

Rob understand my request and I appreciate his response to my instructions that i just need an oil change. to my instructions that i just need an oil change. More

Thank you,Oscar ( customer service representative) was great and the service was fast and professional great and the service was fast and professional More

Never got updates until before closing to say it’s done with no time to pick up my truck. My truck was also left unlocked all night with windows down per my app and they said that’s normal procedure. Not v with no time to pick up my truck. My truck was also left unlocked all night with windows down per my app and they said that’s normal procedure. Not very happy. More