Toyota of Simi Valley - Service Center

Service was good it was quick full inspection of the car was completed in 45 minutes was completed in 45 minutes More

My Service Advisor, Manish Sharma, explained everything clearly and kept me informed during the 3hours of service time during which I waited in the very comfortable Customer Lounge. clearly and kept me informed during the 3hours of service time during which I waited in the very comfortable Customer Lounge. More

Everything was great, Rob Osborne did a great job checking on the vehicle and keeping me up to date. checking on the vehicle and keeping me up to date. More

Huge shout out to Raul Avalos for striving for excellency at this dealer. I am so glad he was there to welcome me and guide me through the whole service of my car. I am definitely looking forward to next tim at this dealer. I am so glad he was there to welcome me and guide me through the whole service of my car. I am definitely looking forward to next time. More

Oscar the Service Advisor was excellent and professional. He kept me in the loop around the time my truck would be ready for pickup. Also scheduled a shuttle for me to go home and wait rather than wait at th He kept me in the loop around the time my truck would be ready for pickup. Also scheduled a shuttle for me to go home and wait rather than wait at the dealership. Two thumbs up for Oscar the service advisor. More

Staff was very welcoming and efficient. There was very strong communication through the whole process. There was very strong communication through the whole process. More

We were in & out in a timely manner. Raul was very polite & friendly. This was my best visit ever to this dealership. . Raul was very polite & friendly. This was my best visit ever to this dealership. . More

Good service except lack of communication when vehicle was ready despite a text and phone call I made. Was told problem getting messages due to computer system. Also maintenance required message was still was ready despite a text and phone call I made. Was told problem getting messages due to computer system. Also maintenance required message was still showing so service rep turned it off. Oscar was friendly and helpful overall More

The service was fast and thorough. They listened to what you had to say. Well done! They listened to what you had to say. Well done! More

Oscar is the best, a great listener, helpful! Explained service that was performed and future service to be considered. Explained service that was performed and future service to be considered. More