Toyota of Simi Valley - Service Center

I have been taking my car to Simi Valley Toyota for all of my services for years. Scheduling is easy and Robert Hudson in service is an absolute pleasure to work with. He is always forthcoming about cost a of my services for years. Scheduling is easy and Robert Hudson in service is an absolute pleasure to work with. He is always forthcoming about cost and never pushy. I only schedule my appointments with him because of his professionalism and kindness. More

Great service but horrible prices! !! Friendly and respectable staff...I hate that I have to come with 15 words !! Friendly and respectable staff...I hate that I have to come with 15 words More

Katie was very nice, understanding and helpful. She didn’t try and push in-needed work and I appreciate that. She didn’t try and push in-needed work and I appreciate that. More

Too much upselling when I have a maintenance agreement. ‘This is frustrating and leads to mistrust. ‘This is frustrating and leads to mistrust. More

Katie was wonderful. Amazing attitude, professional, She pays attention to customer needs. I love the video of the repair that she sent me Amazing attitude, professional, She pays attention to customer needs. I love the video of the repair that she sent me More

Katie was great. Very professional and courteous. Everything requested was done ( still working on a/c /tbd) Very professional and courteous. Everything requested was done ( still working on a/c /tbd) More

awesome job. prompted, and professional.loved the video showing findings in detail. would highly recommend to friends and family. prompted, and professional.loved the video showing findings in detail. would highly recommend to friends and family. More

The staff are very good, the service is satisfactory, the environment is comfortable, and I will continue to do car maintenance here in the future. environment is comfortable, and I will continue to do car maintenance here in the future. More

My five star review is for the professionalism and warmth from the staff. Rob was so personable and I trusted him to help me decide whether the services were essential. The shuttle driver was so fun to chat from the staff. Rob was so personable and I trusted him to help me decide whether the services were essential. The shuttle driver was so fun to chat with and helped start my day on the right foot. And the technician who did my video was so professional and clear in his explanation. My air filter was absolutely disgusting with rat poop, and my husband and I were chuckling about how kindly and calmly the technician noted that there was “evidence of rodent activity.” So even though spending the 3K was a tough pill to swallow, I would still come back because of the staff. Good work, guys!! More

Excellent service. Good communication throughout. Appreciated learning that future maintenance would be charged and about opportunity to purchase maintenance package Good communication throughout. Appreciated learning that future maintenance would be charged and about opportunity to purchase maintenance package More