Toyota of Simi Valley - Service Center
Simi Valley, CA
1,294 Reviews of Toyota of Simi Valley - Service Center
Great service! By going to your dealer, we know we will be treated with courtesy and professionalism by all. We specially appreciate Michael's courtesy, professional By going to your dealer, we know we will be treated with courtesy and professionalism by all. We specially appreciate Michael's courtesy, professionalism, and promptness. We always get updates and suggestions about services needed as our car is being serviced. Our car is always ready when promised too. I also really appreciate your courtesy shuttle drivers and your parts department personnel! More
20,000 mile service Serviced on time as promised. He was very friendly and professional. He called when there was a need to replace internal air filter. There was no prob Serviced on time as promised. He was very friendly and professional. He called when there was a need to replace internal air filter. There was no problem getting the car back as I was on a tight schedule. More
Quick and on time Friendly, professional. I waited for my car. It was done when I was told it was going to be. Nice area to wait in. Very pleased with the service Friendly, professional. I waited for my car. It was done when I was told it was going to be. Nice area to wait in. Very pleased with the service More
Was pleased by Michael Harry's attention. Previous visit was less than satisfactory and will take time for that experience to heal. Michael made up for the deficiencies of the last visit. Previous visit was less than satisfactory and will take time for that experience to heal. Michael made up for the deficiencies of the last visit. More
Standard service Everyone was courteous and caring. My service needs were taken care of in a fast and thorough manner. I was very satisfied with my appointment and ser Everyone was courteous and caring. My service needs were taken care of in a fast and thorough manner. I was very satisfied with my appointment and service that was done More
Excellent Customer Service I came in after work around 4:30 pm with a huge nail in my tire and Pat and Mannie took me right away and fixed it. I was so grateful. I waited in t I came in after work around 4:30 pm with a huge nail in my tire and Pat and Mannie took me right away and fixed it. I was so grateful. I waited in the spacious and relaxing DCH waiting room. It took under 30 minutes to fix and I was on my way home. What service! More
Great service DCH Toyota of Simi and their service bay staff are exceptional people . Amanda Robinson is a star. She goes out of way to make the experience easy. Sh DCH Toyota of Simi and their service bay staff are exceptional people . Amanda Robinson is a star. She goes out of way to make the experience easy. She’s very helpful and knowledgeable. The mechanics are also high quality and knowledgeable. My only complaint is that my vehicle is just out of its extended warranty and I was not notified it was ending . Just as soon as the warranty ended my AC and defrost system had gone on the fritz . The cost of repair is very high , so it will be put off . all in all the vehicle has a clean bill of health thanks to the care by DCH Simi More
Maintenance experience Mark explained what was to be done and then explained the results. He was efficient and his estimated time for the car to be ready for pickup was accu Mark explained what was to be done and then explained the results. He was efficient and his estimated time for the car to be ready for pickup was accurate. More
Excellent service and very speedy . I also like the coffee machine, it makes very good coffee. The surroundings are very comfortable and clean. Thank you. . I also like the coffee machine, it makes very good coffee. The surroundings are very comfortable and clean. Thank you. More
My Time at Toyota Service All the people were very helpful. I especially was impressed with the service advisor, Mark Platz. He was a gentleman, who assured me of my services All the people were very helpful. I especially was impressed with the service advisor, Mark Platz. He was a gentleman, who assured me of my services to come (I have yet to use the 35000 mile service) and educated me re the wonderful shuttle service. The whole experience was easy and will tell my friends about your dealership. You have my loyalty. Thank you, Lee More