Toyota of Simi Valley - Service Center

I had windshield replaced on Rav4. I told the advisor that I wanted my old windshield back. He said will delivered by Friday, 11/24/2023. Never happened. Tried calling...no answer from I told the advisor that I wanted my old windshield back. He said will delivered by Friday, 11/24/2023. Never happened. Tried calling...no answer from advisor....left voicemail and text messages. No replied. Looks like they going to resale my old windshield. Not happy with this service. I have a "special offer" discount from Toyota that was mailed to me. Advisor said I can't use this "special offer". What a gimmick....just a Big Lie from their coupon..."special offer" Don't fall for it guys. More

Manish was able to help me get in sooner than scheduled, and get the servicing done quickly. I had a trim issue that he was able to address easily via warranty. and get the servicing done quickly. I had a trim issue that he was able to address easily via warranty. More

Great service and very welcoming atmosphere. Kevin is very knowledgeable and helpful with explaining the types of services needed Kevin is very knowledgeable and helpful with explaining the types of services needed More

I love this dealership, they always treat me with courtesy and don't try to push repairs i don;t need courtesy and don't try to push repairs i don;t need More

Rob is so polite and helpful! He is good at what he does. Thank you for a flawless service. He is good at what he does. Thank you for a flawless service. More

Prompt and friendly adviser and service driver. .Very convenient on-line access.Comfortable waiting area and a selection of morning beverages. .Very convenient on-line access.Comfortable waiting area and a selection of morning beverages. More

2nd service on the 2nd car in 2 weeks, still a great experience. They recognize me as a returning client, scheduling is awesome, their work is priced towards the high end but done professionally. experience. They recognize me as a returning client, scheduling is awesome, their work is priced towards the high end but done professionally. More

The service was completed with the exception that they didn't reset my service light for the oil change. didn't reset my service light for the oil change. More

Usually time waiting for service done within 1 1/2 hrs. This time, it was about 1 hour. Previous basic service took more than 4 hours. This time, it was about 1 hour. Previous basic service took more than 4 hours. More

Friendly, knowledgabke and very fair pricing. Scheduling is a breeze. They a super accommodating if your schedule needs to change. Thank you thank you!!! Scheduling is a breeze. They a super accommodating if your schedule needs to change. Thank you thank you!!! More