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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.6
1,294 Reviews

1,294 Reviews of Toyota of Simi Valley - Service Center

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December 15, 2023

My tires have a lock, they used it and they didn't put it behind you, see what desiles and look at it, they found it and the mechanics gave it to me, they're just playing and they don't pay attention to thei More

by car4illo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar robles
December 15, 2023

Everyone is very friendly and attentive. This location is clean and officiant. Enjoy coming here for all my service needs. More

by jangelaking26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Ruano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Mark Platz is like a family friend, the waiting area is comfortable. they do a good job and get you out reasonably fast.Great place, fair prices. More

by WALTERD3@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
December 14, 2023

4th time with same problem. This time I hope it was resolved. Months after car purchase I was warned by person I knew that he had lots of problems with this service department More

by maizla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
December 13, 2023

Courteous and professional. I have enjoyed doing business with them. They have been helpful in keeping us posted about service notices and updates for our car. More

by Wembree0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonas Baltazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Mark Platz is the best service advisor I've had the pleasure to work with. He communicates with respect, knowledge, and honesty. He does not get irritated with answering my 500 questions, and is more t More

by tiffany3o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
December 11, 2023

Oil Change over 3 hours with a scheduled appointment. The service rep did a good job and transportation was good. The service was on a Saturday over the Christmas holidays so OK I'll cut you some slack b More

by RBURLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Platz
December 10, 2023

Reps are polite and cordial . The waiting time for service is fast when I went in the afternoon. More

by ECABULONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mccorkle
December 10, 2023

Wonderful service! ! Oscar was the best and is always my go to guy for all my Toyota needs.. I went in for noise coming from brakes and He went above and beyond to get m More

by CARINALLAMAS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
December 10, 2023

Reps are polite and cordial, A very honest and friendly & Service was good and prompt............. More

by owlbthere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hudson
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