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Toyota of Simi Valley - Service Center

Simi Valley, CA

4.6
1,295 Reviews

1,295 Reviews of Toyota of Simi Valley - Service Center

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December 28, 2023

I have an extended warranty on my vehicle, 10 years 100,000 miles. When I went to pick up my car nothing was addressed except for a paint recall. Remarks on my invoice stated I was out of warranty. Com More

by 123PEASINAPOD
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin in service dept.
December 28, 2023

Honestly a pain free experience. We worked with Dustin through email and dialed in our offer including appointment time to come check out the car. In person, we knocked out paperwork More

by John R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Munzlinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Tried to get me to pay 800 dollars for a “4yr car service.” My car was fully serviced a year ago as I had bought it from a dealership then. Got an oil change & charged me for full inspection & flush More

by juujuubeebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerardo
December 27, 2023

Excellent Service! I went in with no appointment and I was treated right away. Thanks for all you do More

by JAZMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Robles
December 27, 2023

Joey was awesome i hope he sticks around. Not pushy, great customer service will he back to have more work completed because of him and his great attitude. Shout out to Technician as well kee More

by CONRADMIKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
December 27, 2023

I like that they didn’t push air filters on me like Oxnard dealer ship did. Simi said they would monitor my filters and check them at my next service. Makes me feel like I can trust you. Thank you More

by MILLER13JIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCorkle
December 27, 2023

This dealer is excellent and professional. They can work on almost any brand of car. I week after I bought my used car I started having a problem, i call any they took me in the same day and f More

by gammacm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and o’brien
December 26, 2023

The service here is usually great … but my service advisor Oscar Robles , who I’ve used for the very first time was not very good … He doesn’t smile , acts very serious and acted short tempered and More

by EDYOUNUS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Robles ( 1 Star) , Rob Osborne ( 5 Stars)
December 24, 2023

Great service! I will definitely be bringing my vehicles back for all future services. Oscar was very helpful and professional. More

by sdfirecrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
December 24, 2023

Great service as always with Mark Platz. I was in and out in no time for my oil change. More

by WILKINSON41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Platz
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