Simi Valley Toyota

I recently purchased a new truck from Simi Valley Toyota, and I had a great experience from start to finish. Rodrigo was extremely helpful, professional, and easy to work with. He made the whole buying proce and I had a great experience from start to finish. Rodrigo was extremely helpful, professional, and easy to work with. He made the whole buying process straightforward and stress-free, answered all my questions, and made sure I was comfortable with my purchase. I really appreciate the excellent customer service and would definitely recommend Ricardo and Simi Valley Toyota to anyone looking for a new vehicle. More

I am so thankful to Shant and Felix for taking the time to get me into my new 2026 RAV4 PHEV. Shant was able to buy my old RAV4 and Felix got me into my dream car! They were communicative and exceptional t to get me into my new 2026 RAV4 PHEV. Shant was able to buy my old RAV4 and Felix got me into my dream car! They were communicative and exceptional to work with. I had a few requests that were met diligently and with care. Service and attention to detail like this is why I will only ever give my business to Simi Valley Toyota. They treat you like family & provide service that is unmatched. If you’re looking for a dealership that actually cares about your needs and long term car goals, this is the place. *One week later* with my car and this is officially a dream of a car that I get to drive every day. Thank you again!! More

I was in the process of buying a 2025 Toyota Camry from this Simi Valley Toyota dealership and they knew I was willing to drive from Seattle to a location in California to buy their car. This is how much I this Simi Valley Toyota dealership and they knew I was willing to drive from Seattle to a location in California to buy their car. This is how much I wanted their car. We were in conversation about my trade in and they asked for photos which I sent them and then I don't hear back for 2 days until they just told me that the car was sold. Their response was that their used cars are on a first come, first serve basis and I can understand that for local buyers but when someone from a 1,000 miles away is showing interest and you are in the middle of discussing a trade and purchase, you have to use a little managerial customer service to think about what would be the right thing to do. And yes, most dealerships might do the same thing but if you want to be considered as exceptional in customer service, then you have to represent exceptional values and that means looking at every single customer as a unique customer. As a former global international customer service manager, that's what I taught and what I made every attempt to do in representing the company that I worked for. Customer service does not just happen and it means going beyond a set of values posted on a wall in your office. Cheryl was great to work with but she cannot make these types of decisions. More

They are awesome! They are friendly! I recommend this dealership and personal are great! Thanks They are friendly! I recommend this dealership and personal are great! Thanks More

Raul was very helpful and knowledgeable. He gave me regular updates and helped me when I needed to leave my car at the dealership because I couldnt pick it up right away. Overall great exper He gave me regular updates and helped me when I needed to leave my car at the dealership because I couldnt pick it up right away. Overall great experience. More

Great staff, great service, great showroom, great waiting area. Our family has been Toyota owners for decades. area. Our family has been Toyota owners for decades. More

Mario and Joe were extremely helpful and knowledgeable about the car and my leasing options. They were very patient and worked with me to get a monthly that I could afford. about the car and my leasing options. They were very patient and worked with me to get a monthly that I could afford. More

Everything went well. Juan kept me informed throughout time there. I don’t like the new coffee machine as much as I liked the old one. 😊 Juan kept me informed throughout time there. I don’t like the new coffee machine as much as I liked the old one. 😊 More

Very satisfied with your service! Robert was very helpful and professional. Looking forward to buying my next car from your dealership. Robert was very helpful and professional. Looking forward to buying my next car from your dealership. More

This dealership has alway provided professional service no matter if it was Sales or service related. The entire staff is kind and courteous. no matter if it was Sales or service related. The entire staff is kind and courteous. More