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Simi Valley Chrysler Jeep Dodge Ram - Service Center

Simi Valley, CA

4.6
286 Reviews

286 Reviews of Simi Valley Chrysler Jeep Dodge Ram - Service Center

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June 07, 2023

Kevin in Service takes the best care of all our vehicles! That is why we ONLY bring our Jeeps to Simi Jeep! Exceptional customer service!! Thank you! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
Jun 08, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi Allison, thank you for your amazing review! We are so happy that you received exceptional service at Simi Valley Chrysler Dodge Jeep RAM and it would be our pleasure to assist you with anything else.

May 31, 2023

Kevin in service was great. He stayed in contact with me and made sure I was aware of processes. He got the job done quickly. Working with Kevin is always a pleasure. He is an a More

by Jeffsurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
Jun 01, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

It is rewarding to read about the careful service you received in our Service Department here at Simi Valley Chrysler Dodge Jeep RAM. Thank you for highlighting how our team stayed in contact with you and completed the job in a timely manner. Thank you for your loyal business and we look forward to assisting you again.

February 01, 2023

Great service and quick. We needed our warning lights reset as well as a recall fix. Every thing we done at no cost to us. More

by Jtakakura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Sax
Feb 02, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We would like to thank you for taking the time to leave us this 5-star review. Our Service Team sincerely appreciates your business and that you chose Simi Valley Chrysler Dodge Jeep Ram for your service needs. If you need further assistance, give us a call. Have a wonderful day.

January 29, 2023

Alicia, Kevin and Dan in the service dept are kind and professional. They have always tried to help with a problem. More

by Laura
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
San, Kevin and Alicia
Jan 31, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We at Simi Valley Chrysler Dodge Jeep Ram are proud to see this 5-star review for our Service Team, Laura. It is wonderful that you find them to be both kind and professional. If you need anything else down the road, please let us know.

January 25, 2023

Happy with service writer and the service car runs great thank you for everything and the service More

by Pascoe222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 25, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We are honored to be your vehicle service and care choice. Thank you for choosing Simi Valley Chrysler Dodge Jeep Ram for your needs. Your feedback is valuable to us, and so is that amazing 5-star review. Please let us know if there is anything else we can assist you with.

January 02, 2023

Kevin in service is great to work with. Makes it easy when bringing in my Jeep. Communication via the regular customer service desk when calling in is horrible. More

by bmurr447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 03, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We appreciate your feedback and five-star review. It is pleasing to know that our Service Team was enjoyable to work with at Simi Valley Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need any additional assistance.

December 31, 2022

Kevin, Sam and Alisa in the service department are EXCELLENT!!! Above and beyond amazing customer service every time. They deserve a raise :) More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Sam and Alisa in the Service Department
Jan 01, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hello. We're pleased to learn that our Service Department went above and beyond your expectations during your recent visit. We hope you continue to choose Simi Valley Chrysler Dodge Jeep Ram for all your automotive needs. Take care!

December 23, 2022

Disappointed they would order my power wagon, wanted me to buy a2500 off the lot. More

by Fpcampo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remembet, Zach Sax
Dec 24, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hello, Thank you for sharing this with us here at Simi Valley Chrysler Dodge Jeep Ram. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. Mac McKinley General Manager 805-581-9090

December 22, 2022

Kevin in service is always helpful and takes care of my truck. I have also dealt with Tony the service manager and they both go above and beyond to be of assistance. More

by justin.dilworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 22, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write about your five-star experience with our Service Department. We thank you for your rating of our Service Team at Simi Valley Chrysler Dodge Jeep Ram.

December 21, 2022

Very poor service! Told me to bring my Ram on a Tuesday and the guy Sam I think is his name was gone for the week and they told me to call the next week. Never called m More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
San Navar
Dec 21, 2022 -

Simi Valley Chrysler Jeep Dodge Ram responded

Tommy, I appreciate you taking the time to share your feedback regarding your recent visit here at Simi Valley Chrysler Dodge Jeep Ram and would like the opportunity to discuss your overall service experience and your communication with our team. Can you please reach out to me at your earliest convenience? I look forward to hearing from you. Mac McKinley General Manager 805-581-9090

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