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Simi Valley Chrysler Jeep Dodge Ram - Service Center

Simi Valley, CA

4.7
279 Reviews

279 Reviews of Simi Valley Chrysler Jeep Dodge Ram - Service Center

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July 05, 2023

San was very helpful, car was done fairly quickly. Would definitely come back to get my truck serviced. More

by alexjcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
San Navar
Jul 06, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hello Alex, thank you so much for this review. We are so happy to know you received helpful and timely service here at Simi Valley Chrysler Dodge Jeep RAM. Feel free to come back and visit us for any of your automotive needs!

July 02, 2023

My experience rates as one of the best I have ever received. They were ready for me with the needed part, promised to have it done in a half day, and delivered as promised. The issue with the Jeep i More

by mkestly
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan - exceptional, Zach Sax
Jul 04, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We are glad you enjoyed great customer service working with our Service Team at Simi Valley Chrysler Dodge Jeep RAM. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance.

June 14, 2023

I’ve always had a bad experience with the service department. So I came into my appointment already with high anxiety, but Anthony was able to expedite my service and recall for me. Greatly appreciat More

by Jae
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 15, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi Jae. To deliver the best experience possible, we try to set high expectations for ourselves here at Simi Valley Chrysler Dodge Jeep RAM. We're so glad to receive your positive review and learn that the recall service went smoothly and promptly. Our Service Department is available should you require any further assistance in the future.

June 07, 2023

Kevin in Service takes the best care of all our vehicles! That is why we ONLY bring our Jeeps to Simi Jeep! Exceptional customer service!! Thank you! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
Jun 08, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hi Allison, thank you for your amazing review! We are so happy that you received exceptional service at Simi Valley Chrysler Dodge Jeep RAM and it would be our pleasure to assist you with anything else.

May 31, 2023

Kevin in service was great. He stayed in contact with me and made sure I was aware of processes. He got the job done quickly. Working with Kevin is always a pleasure. He is an a More

by Jeffsurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
Jun 01, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

It is rewarding to read about the careful service you received in our Service Department here at Simi Valley Chrysler Dodge Jeep RAM. Thank you for highlighting how our team stayed in contact with you and completed the job in a timely manner. Thank you for your loyal business and we look forward to assisting you again.

February 01, 2023

Great service and quick. We needed our warning lights reset as well as a recall fix. Every thing we done at no cost to us. More

by Jtakakura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Sax
Feb 02, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We would like to thank you for taking the time to leave us this 5-star review. Our Service Team sincerely appreciates your business and that you chose Simi Valley Chrysler Dodge Jeep Ram for your service needs. If you need further assistance, give us a call. Have a wonderful day.

January 29, 2023

Alicia, Kevin and Dan in the service dept are kind and professional. They have always tried to help with a problem. More

by Laura
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
San, Kevin and Alicia
Jan 31, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We at Simi Valley Chrysler Dodge Jeep Ram are proud to see this 5-star review for our Service Team, Laura. It is wonderful that you find them to be both kind and professional. If you need anything else down the road, please let us know.

January 25, 2023

Happy with service writer and the service car runs great thank you for everything and the service More

by Pascoe222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 25, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We are honored to be your vehicle service and care choice. Thank you for choosing Simi Valley Chrysler Dodge Jeep Ram for your needs. Your feedback is valuable to us, and so is that amazing 5-star review. Please let us know if there is anything else we can assist you with.

January 02, 2023

Kevin in service is great to work with. Makes it easy when bringing in my Jeep. Communication via the regular customer service desk when calling in is horrible. More

by bmurr447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 03, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

We appreciate your feedback and five-star review. It is pleasing to know that our Service Team was enjoyable to work with at Simi Valley Chrysler Dodge Jeep Ram. Please don't hesitate to reach out if you need any additional assistance.

December 31, 2022

Kevin, Sam and Alisa in the service department are EXCELLENT!!! Above and beyond amazing customer service every time. They deserve a raise :) More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Sam and Alisa in the Service Department
Jan 01, 2023 -

Simi Valley Chrysler Jeep Dodge Ram responded

Hello. We're pleased to learn that our Service Department went above and beyond your expectations during your recent visit. We hope you continue to choose Simi Valley Chrysler Dodge Jeep Ram for all your automotive needs. Take care!

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