Simi Valley Chrysler Jeep Dodge Ram - Service Center

I dropped my car off at 8:15 am with no issues. Kevin was my service person and as always he did a wonderful job. I was able to pick my car up after work. Kevin was my service person and as always he did a wonderful job. I was able to pick my car up after work. More

Experience was positive and quick! , Thank You for making this a complete service and sales complete. , Thank You for making this a complete service and sales complete. More

Made an appointment and was handled right away a pond arrival by Brandon. He looked over the issue with front windows & door weatherstrips, understood the issue and then had it verified and duplicated b arrival by Brandon. He looked over the issue with front windows & door weatherstrips, understood the issue and then had it verified and duplicated by the department mechanic. Service department ordered parts and said about a week for parts. Brandon also noticed a Recall required on my jeep as well and is planning on next visit to fit that as well. Waiting now for parts and will see on next visit if repairs are done properly. Recall part covered under Jeep Recall, so no charge was written down. Jeep still under manufacturer warranty and obvious manufacturer defect with front door windows should be no charge too. Waiting to hear on that. Praying for good repair and will answer further questions below when repairs are completed. Thank you, Alan More

Mario, the service Manager, was very approachable and was able to get the help i needed. His team was also very kind and efficient. Outside of the service team, I spoke to Debbie and she was very insightful able to get the help i needed. His team was also very kind and efficient. Outside of the service team, I spoke to Debbie and she was very insightful and helpful without feeling any pressure. Overall I had a great experience at this dealership everyone was very attentive and kind. More

The service department has always been open and honest when discussing repairs. They have answered all my questions thoroughly and have taken my schedule into consideration when planning for service. when discussing repairs. They have answered all my questions thoroughly and have taken my schedule into consideration when planning for service. More

Worst service ever, zero communication, and false completion dates. The service dept will never return you call so don't bother leaving your name or number. They will leave you on hold until you hang completion dates. The service dept will never return you call so don't bother leaving your name or number. They will leave you on hold until you hang up. More

Good experience. The service advisor, Alex, was very professional and efficient. Explained the needed recall repairs. The service was completed in a very timely mann The service advisor, Alex, was very professional and efficient. Explained the needed recall repairs. The service was completed in a very timely manner. I was extremely happy with the level of service. More

I had a good service advisor SAN before but he left. Kevin did a good job to get things done for me this time but that hasn’t always my experience. I want a go to dealership. I honestly shopped around a Kevin did a good job to get things done for me this time but that hasn’t always my experience. I want a go to dealership. I honestly shopped around after SAN left but hope to have a good relationship with you all as I intend to keep my Jeep for a long time. More

Great service department! Very helpful and very professional. I recommend your service department for all your Dodge brand maintenance related items. Very helpful and very professional. I recommend your service department for all your Dodge brand maintenance related items. More

I recently had the pleasure of experiencing exceptional customer service at the service department, all thanks to Kevin.I would not hesitate to recommend Kevin and the service department to anyone in need customer service at the service department, all thanks to Kevin.I would not hesitate to recommend Kevin and the service department to anyone in need of automotive repairs. Thank you, Kevin, for your exceptional service! More