Simi Valley Chrysler Jeep Dodge Ram - Service Center

So I had been taking my truck to another dealership in Ventura county and they kept giving me the run around. I decided to take it to Kirby Dodge and Jeff helped me in service. He explained the features o Ventura county and they kept giving me the run around. I decided to take it to Kirby Dodge and Jeff helped me in service. He explained the features of my truck that the sales person and service person at the other dealer couldn't take the time to show me. I decided to also get a regular service done since I was there already and Jeff very kindly fit me in and even got me a ride to get some food. I know from now on I will be making the 30+ minute drive to Kirby because of how Jeff treated me, I wasn't just another dollar bill walking in the door...I was a customer and treated as if he wanted me to return. More

My experience at Kirby of Simi Valley was very great. I came in explained what I needed and they helped me out with great service. They were very kind and very professional about everything and most impor came in explained what I needed and they helped me out with great service. They were very kind and very professional about everything and most importantly they did a great job and at a good price! Based on my experience at Kirby I highly recommend the dealership. More

Robert is the BEST!11 I have alwaysreceived great Robert is the BEST!11 I have alwaysreceived great service help frm him, he is very a knowledgable, and friendly personI I know verything will be tak Robert is the BEST!11 I have alwaysreceived great service help frm him, he is very a knowledgable, and friendly personI I know verything will be taken care of andI won'thave to worry. More

Jeff Hightower has continued to be the best service advisor I have ever had. I am 56 years old and owned a lot of cars, (5 Dodge cars SUV and trucks) and always experience superior friendliness and ser advisor I have ever had. I am 56 years old and owned a lot of cars, (5 Dodge cars SUV and trucks) and always experience superior friendliness and service with Jeff. I will definitely continue to come back to Kirby and Jeff. More

After this recent visit seeing Robert Billig for service, I will continue to bring my car here for service. He was extremely helpful and knowledgable. This is a great local service area I will continue to bring my car here for service. He was extremely helpful and knowledgable. This is a great local service area More

I've dealt with Jeff Hightower for several years as my service writer and without exception he has always given me exceptional service. He is highly dependable, exceptionally honest and possesses a kn my service writer and without exception he has always given me exceptional service. He is highly dependable, exceptionally honest and possesses a knowledge base unequalled by previous service writers I've dealt with in the past. It is both my pleasure and privilege to say that I can recommend Jeff to ANY customer looking for outstanding service. In short as my wife says, "Jeff rocks!" More

We have had many problems we my wife’s jeep with the cruise control. The other dealership gave us a feeling of what did you break now (like it was our fault) it was not working. Jeff didn’t make us fee cruise control. The other dealership gave us a feeling of what did you break now (like it was our fault) it was not working. Jeff didn’t make us feel that way at all he made us feel like family. They it should be. More

Jeff was fantastic. He was informative and very upbeat. Jeff was fantastic. He was informative and very upbeat. Walking me through the process of the repairs needed was important for me in building trust Jeff was fantastic. He was informative and very upbeat. Walking me through the process of the repairs needed was important for me in building trust for the repair center. Thank you. More

It was a real "PLEASURE" to be greeted by Mr. Hightower , He was very professional and knowledgeable about the service concerns I was having and put me at ease with the process of having your de Hightower , He was very professional and knowledgeable about the service concerns I was having and put me at ease with the process of having your dealership do the work that was needed . I will recommend this dealership and Jeff Hightower to all that are in need of service on there car's or truck's . Thank you for this opportunity to express my appreciation . More

I've decided to service my truck here through Robert for the duration of owning it after my recent visit. Entering the service dept. with apprehensive nerves and stressing out about the unknown maintenc for the duration of owning it after my recent visit. Entering the service dept. with apprehensive nerves and stressing out about the unknown maintence needs to come will no longer be an issue. Customer service from the moment I opened my door through the final signature won't/hasn't ever been as comforting as it was inside Kirby yesterday. My thanks to Robert for going above and beyond to reach out as the service representative and as a guy I can talk to like a friend who actually cares to supress all of my concerns and mechanical issues at hand timely and professionally. Above and beyond start to finish!!!! Thank you! More