Simi Valley Chrysler Jeep Dodge Ram - Service Center
Simi Valley, CA
280 Reviews of Simi Valley Chrysler Jeep Dodge Ram - Service Center
Kevin was extremely helpful and professional. I was offered shuttle service, which was amazing because I had no way to get back to the dealer. My car was completed very quickly. I was offered shuttle service, which was amazing because I had no way to get back to the dealer. My car was completed very quickly. More
I always have an amazing experience at Similar Valley Chrysler Dodge Jeep Ram. The people in the service department are always friendly, kind, and speedy. The batteries in my dodger Durango unexpectedly Chrysler Dodge Jeep Ram. The people in the service department are always friendly, kind, and speedy. The batteries in my dodger Durango unexpectedly stopped working on a Saturday afternoon when the service department was already closed. I called and asked if I could still drop my car off over the weekend and they said yes. So after AAA jump started my car, I headed over there and was greeted by a kind man (I believe he was in sales). He told me where to park and showed me where to fill out the paperwork for my drop off. It couldn’t have been any easier. I asked for my car to be ready as soon as possible and I received a phone call Monday morning from San explaining that they had to order one of the batteries and that my car would be ready for pickup the next day! Woohoo!! Thank you for the great communication!! I love it. San called me again Tuesday morning, letting me know my car was ready for pickup! Unfortunately, I had a family emergency Tuesday, without my phone, and I wasn’t able to pick it up until Wednesday. It was such a relief when I got home to know my car would be there for me the next day. She was right there waiting for me, on Wednesday, good as new. Tony in the service department is always super friendly and took great care of me as always! I’m very thankful for Simi Valley CDJR. I bought my vehicle here and I’ll never take my cars anywhere else. They are the best!! More
Kevin in the Jeep service department is always amazing and provides 10/10 service every visit. Highly recommend this dealership and the service department. and provides 10/10 service every visit. Highly recommend this dealership and the service department. More
The service dept is good. Dennis was great to deal with. Attentive to my needs and concerns. I will go back to the service dept only Dennis was great to deal with. Attentive to my needs and concerns. I will go back to the service dept only More
I always defer to San in the Service Department. San is always, friendly, professional and informative. He always keeps me updated on the status of my Jeep being serviced. You need more service reps San is always, friendly, professional and informative. He always keeps me updated on the status of my Jeep being serviced. You need more service reps like San. Thank you for for all that you do. More