Simi Valley Chrysler Jeep Dodge Ram

Good experience. The service advisor, Alex, was very professional and efficient. Explained the needed recall repairs. The service was completed in a very timely mann The service advisor, Alex, was very professional and efficient. Explained the needed recall repairs. The service was completed in a very timely manner. I was extremely happy with the level of service. More

We really liked our experience doing business with this dealership. We feel we got a great deal and the sales staff was very good to us. dealership. We feel we got a great deal and the sales staff was very good to us. More

I had a good service advisor SAN before but he left. Kevin did a good job to get things done for me this time but that hasn’t always my experience. I want a go to dealership. I honestly shopped around a Kevin did a good job to get things done for me this time but that hasn’t always my experience. I want a go to dealership. I honestly shopped around after SAN left but hope to have a good relationship with you all as I intend to keep my Jeep for a long time. More

Employee associate Nirmomal was wonderful. He was attentive and happy to serve. I would give him 10 stars. He was attentive and happy to serve. I would give him 10 stars. More

Great service department! Very helpful and very professional. I recommend your service department for all your Dodge brand maintenance related items. Very helpful and very professional. I recommend your service department for all your Dodge brand maintenance related items. More

I recently had the pleasure of experiencing exceptional customer service at the service department, all thanks to Kevin.I would not hesitate to recommend Kevin and the service department to anyone in need customer service at the service department, all thanks to Kevin.I would not hesitate to recommend Kevin and the service department to anyone in need of automotive repairs. Thank you, Kevin, for your exceptional service! More

Disappointed with service dept. all of the 4 times I’ve been here. It sucks all of the 4 times I’ve been here. It sucks More

BUYER BEWARE. I just got scammed on a new lease. I made a deal for the dealership to take the old lease off my hands when going into a new lease. However they left I just got scammed on a new lease. I made a deal for the dealership to take the old lease off my hands when going into a new lease. However they left taking the old lease off the contract which I did not realize. I was then responsible for paying off the old lease. I would have never done the new deal if this was the case. When I tried to resolve the issue with the dealership, they said you should have known and checked the contract (even though we shook on a different deal). Gotcha! I have learned my lesson but want to warn everyone else about this dealerships slimy tactics. I do not recommend doing any business with this dealership. More

Sales manager Assad will say anything to make a sale. Lied to me about putting new tires on my truck to get me to take the truck. Made an appointment for me to come in and was an hour late. Then when he Lied to me about putting new tires on my truck to get me to take the truck. Made an appointment for me to come in and was an hour late. Then when he finally arrived told me swapping with another trucks tires was my only option and that he never told me he'd get me new tires. Not only did he say he would, he specifically told me the brand and style he was ordering. I was furious for waiting an hour for him to show up, then felt like a complete fool for believing I was getting the new tires he showed me on his computer. By far the worst experience I've ever had buying a car. Oh and I forgot to mention I asked him not to run my credit until he could absolutely get me the APR he promised. He ran it, came back with a higher rate and continued to tell me that was the best he could do and when I said forget it all of a sudden a lower rate came up! The shadiest rudest person I've ever done business with. I was thrown out with no tires and he even went as far as to tell one of his employees not to help me or they would be fired. I've never seen or even heard of anything like it. Not once was I as much as apologized to for any of it. BUYER BEWARE! More

Nice to deal with. Addressed the issues I had immediately.and we very kind and courteous Addressed the issues I had immediately.and we very kind and courteous More