Simi Valley Chrysler Jeep Dodge Ram

I've decided to service my truck here through Robert for the duration of owning it after my recent visit. Entering the service dept. with apprehensive nerves and stressing out about the unknown maintenc for the duration of owning it after my recent visit. Entering the service dept. with apprehensive nerves and stressing out about the unknown maintence needs to come will no longer be an issue. Customer service from the moment I opened my door through the final signature won't/hasn't ever been as comforting as it was inside Kirby yesterday. My thanks to Robert for going above and beyond to reach out as the service representative and as a guy I can talk to like a friend who actually cares to supress all of my concerns and mechanical issues at hand timely and professionally. Above and beyond start to finish!!!! Thank you! More

Robert was very friendly and knowledgable. He helped me get my car serviced with as little down time as possible. I am used to people trying to get me to buy things I don't need just to up the price of the get my car serviced with as little down time as possible. I am used to people trying to get me to buy things I don't need just to up the price of the ticket, I didn't feel like that was something that your company did. I am very happy and will recommend all my friends for service here. More

I BROUGHT MY JEEP IN FOR SERVICE AND EVERY THING WAS EXPLANED TO ME SO I COULD UNDERSTAND WHAT NEEDED TO BE DONE. MR. HIGHTOWER WAS VERY HELPFUL EXPLAINING ALL ASPECTS OF MY VISIT. EXPLANED TO ME SO I COULD UNDERSTAND WHAT NEEDED TO BE DONE. MR. HIGHTOWER WAS VERY HELPFUL EXPLAINING ALL ASPECTS OF MY VISIT. More

Jeff took the time to inspect the car and point out blemishes on the paint. He suggested some methods that I could use to remove some paint rubs and improve the aesthetics of the car. I had an appointm blemishes on the paint. He suggested some methods that I could use to remove some paint rubs and improve the aesthetics of the car. I had an appointment and the check in process was quick and efficient. The coupon I had made the price very reasonable. I would definitely recommend Kirby and Jeff in particular. More

Robert Billing in the service department is always very helpful and accomodating. This is why I continue to return to Kirby for all my Dodge service. helpful and accomodating. This is why I continue to return to Kirby for all my Dodge service. More

Took my Jeep in for service and as usual Jeff was excellent, got my car in right away and completed the service very quickly and got me back on the road again. I leased my Jeep at the Simi Valley Kr excellent, got my car in right away and completed the service very quickly and got me back on the road again. I leased my Jeep at the Simi Valley Kriby dealership and have had all my servicing done there as well. Great people there! More

Jeff Hightower provided me with excellent service on my 2011 Jeep Wrangler. He is freindly and takes the time to listen to the reason for my service visit. Jeff was able to get me an appointment for servic 2011 Jeep Wrangler. He is freindly and takes the time to listen to the reason for my service visit. Jeff was able to get me an appointment for service within one day of my call. He asked questions and provided me with valuable information about my Jeep. I believe he truely cares about my vehicle and my needs. He strives to exceed my expectations and accomplishes this each time I visit for service. I enjoy bringing my Jeep in for service and will continue to come to Kirby to see Jeff for all of my service needs. More

Jeff is knowledgeable, personable and helpful. I would not take my new van to anyone else and feel secure my vehicle is running safe for myself and my family. not take my new van to anyone else and feel secure my vehicle is running safe for myself and my family. More

My husband I brought his Chrysler in to worked on. Robert gave us his honesty on things, helped us understand how much and how long it would take for us to get the car done. We then brought in our Dodge Ram gave us his honesty on things, helped us understand how much and how long it would take for us to get the car done. We then brought in our Dodge Ram to get serviced and again Robert helped us and was very helpful. More

I would like to give kudos to Jeff Hightower at the service dept. Normally the thought of going to the dealership service dept. makes you cringe. But my experience with Jeff was very informative and service dept. Normally the thought of going to the dealership service dept. makes you cringe. But my experience with Jeff was very informative and I feel I made a friend. I can't wait till my Jeep needs service again. That sounds crazy but.......... Thank you Jeff and the Kirby Auto Group. Dante Sorrenti 805-300-1107 More