Simi Valley Chrysler Jeep Dodge Ram

Awesome experience From the moment we stepped into the dealer, everyone greeted us with a friendly family welcome. We were shown the Jeep we wanted. Jesus was very knowl From the moment we stepped into the dealer, everyone greeted us with a friendly family welcome. We were shown the Jeep we wanted. Jesus was very knowledgeable of every gadget and made the purchase very easy and pleasant. More

Got it done Most dodge service departments are awful and they don’t keep common parts in stock. A simple ignition change takes a week to get the part and install Most dodge service departments are awful and they don’t keep common parts in stock. A simple ignition change takes a week to get the part and install it. you then have to pay for a rental. I wish they would just stick parts like they should. Our service rep however was great to deal with and he hunted down our part and installed same day after returning for it. More

Great Experience Fun upbeat dealership, helpful staff, family feel, great prices, fair deals, highly recommended, the sales department folks are available and responsi Fun upbeat dealership, helpful staff, family feel, great prices, fair deals, highly recommended, the sales department folks are available and responsive, the dealership itself is comfortable and organized! More

Excellent! We bought a 2019 Jeep Cherokee Limited, and our salesperson, Michael, was excellent. Provided all the information we needed, helped us with test drive We bought a 2019 Jeep Cherokee Limited, and our salesperson, Michael, was excellent. Provided all the information we needed, helped us with test drives and negotiations, including incentives, and was helpful throughout the process. We would buy there again! More

Great experience They found me the Perfect truck, knowledgeable sales staff, fantastic pricing. Finance was had some great protection products at reasonable rates. Par They found me the Perfect truck, knowledgeable sales staff, fantastic pricing. Finance was had some great protection products at reasonable rates. Parts and service was timely and great to work with. Overall a great experience. More

Terrible Service Center We purchased our 2013 Challanger new from Simi Dodge, the sales staff was very helpful. But the service department is the worst, they are not friendly We purchased our 2013 Challanger new from Simi Dodge, the sales staff was very helpful. But the service department is the worst, they are not friendly to deal with and make excusses for their mistakes. We are making the last payment on the Challanger today and we are now going to purchase another new car, but we are being forced to leave Simi to purchase our next car, since we will never deal with Simi Dodge's service department. Scott Stevens More

Long, 6 hours. But of course, that is to be expected. Was very disappointed to find out that there was NO A/C in back of SUV. Everyone was very helpful and tried to make us as comfortable as possible. Del Was very disappointed to find out that there was NO A/C in back of SUV. Everyone was very helpful and tried to make us as comfortable as possible. Delivered at nite and didnt see scratched front bumper, took next morning for due bill to fix, have not heard anything yet. Everyone worked as hard as possible to get me almost everything I wanted. Did not pressure me to get bells and whistles. More

Great customer service Love working with this dealer, Spencer, Tom and Debbie was such a great help! I’ll definitely come back to buy another car within this dealer. Love working with this dealer, Spencer, Tom and Debbie was such a great help! I’ll definitely come back to buy another car within this dealer. More

Amazing Mac the owner and his crew were outstanding. They were able to match my family with the truck we wanted and that was best for us. Some of the best cus Mac the owner and his crew were outstanding. They were able to match my family with the truck we wanted and that was best for us. Some of the best customer service experiences I have ever had buying a truck. Highly recommended! More

Great Customer Service It started with a phone call to make an appointment for a “recall” and the first person that answered the phone was efficient, but friendly! She direc It started with a phone call to make an appointment for a “recall” and the first person that answered the phone was efficient, but friendly! She directed my call to the service area and my appointment was made quickly! When I arrived at the dealership I was greeted quickly by San my service advisor and told how long it would take to handle the recall. He directed me to the waiting area. While there someone passing through and engaged me in conversation about how things were being handled and after my positive response he said, “That is how we like it!” He carried himself as if he was in management! My truck was returned in the time promised by San and I was on my way to run other errands! More