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Simi Valley Chrysler Jeep Dodge Ram
Simi Valley, CA
666 Reviews
Simi Valley CDJR
Located in Simi Valley, CA
Welcome to Simi Valley Chrysler Dodge Jeep RAM, your one-stop dealership for new and used cars, trucks, and SUVs, automotive maintenance, and friendly, knowledgeable vehicle experts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 666 reviews
December 24, 2024
Advisor Kevin Krause is one reason we service our vehicle here. We did not purchase our vehicle here for many reasons, but the service dept is on point here. We did not purchase our vehicle here for many reasons, but the service dept is on point More
by Deb93063
Employees Worked With
Kevin Krause
December 14, 2024
Unimpressed overall. My 95B recall experience was terrible. Notified that the recall was completed. Spent $30 on an Uber to pick up the vehicle, but noticed that the My 95B recall experience was terrible. Notified that the recall was completed. Spent $30 on an Uber to pick up the vehicle, but noticed that the odometer only had 1 mile on it so the required drive test was not done. Charge was <1% so the charging test was not done. Left the vehicle, and Ubered home again. Picked the vehicle up last night but there was no receipt for the recall repair in the vehicle. Seneca was very sweet and did her best, but I wont be coming back for service. More
by bill.hart
Employees Worked With
Senceca was great
December 08, 2024
Ayer fui Simi Valley chrysler jeep ,el responsable de atenderme fue Sergio Cortez gracias a su ayuda salí manejando una jeep 2024 Se los recomiendo. atenderme fue Sergio Cortez gracias a su ayuda salí manejando una jeep 2024 Se los recomiendo. More
by Tmobile2023
Verified CustomerEmployees Worked With
Sergio Cortez
November 29, 2024
my name is a Rosa Cuestas,Brandon at service department was awesome,he is respectfully and friendly, he is totally a 10 , thanks for your help. was awesome,he is respectfully and friendly, he is totally a 10 , thanks for your help. More
by titimorales31
Employees Worked With
brandon, Mike Joyce
November 28, 2024
Asad is the man. Texted me helpful info as I was on my way. All smiles while i was at the dealership. Peter walked me thru the paperwork like a boss. They gave me a Texted me helpful info as I was on my way. All smiles while i was at the dealership. Peter walked me thru the paperwork like a boss. They gave me a fantastic deal on a new Jeep. Highly recommend this team! More
by George Salcedo
Employees Worked With
Asad, Peter, Chris
November 13, 2024
I recently visited Simi Valley Chrysler Dodge Jeep Ram with the intention of purchasing a Kia Stinger that was listed online for $24,654. When I arrived at the dealership, I was warmly greeted by Nirmal, with the intention of purchasing a Kia Stinger that was listed online for $24,654. When I arrived at the dealership, I was warmly greeted by Nirmal, the salesperson, who immediately made me feel comfortable. He was not only kind but incredibly helpful, taking the time to answer all of my questions and address any concerns I had about the car. His approach was respectful and generous, and I truly appreciated the way he handled everything. He was knowledgeable and patient, which made me feel confident in moving forward with the process. Unfortunately, my positive experience quickly soured once I interacted with the floor manager, Kobis. From the outset, his attitude was unprofessional and disrespectful. I was initially told that the Kia Stinger I was interested in was priced at $24,654, but once we began discussing the details, Kobis suddenly presented me with a final price of $30,000. This price increase seemed arbitrary and felt like a classic bait-and-switch tactic, which immediately raised red flags for me. I politely declined the offer, but instead of addressing my concerns professionally, Kobis became combative. He told me there was no way I could expect to leave the dealership with the car at the original price of $24,654, and his tone grew more dismissive by the minute. As the conversation continued, I noticed an additional charge labeled as a “care package” for about $3,500, which I had not seen mentioned anywhere on the dealership’s website or in the original listing. When I pointed this out, Kobis reacted aggressively and said something along the lines of, “If I find where it mentions the care package on the website, you’ll buy the car.” His tone was hostile, and his approach left me feeling cornered and disrespected. I am not sure where the hostility came from, but it was completely unnecessary and completely unprofessional. I found the whole interaction frustrating and upsetting, especially given how friendly and helpful Nirmal had been earlier. I chose to leave the dealership rather than continue with what had clearly become an unpleasant situation. The following day, I received a call from the dealership with the general manager offering to honor the original price of $24,654. While this seemed like an attempt to salvage the deal, I couldn’t shake the feeling that the situation had been handled poorly from the start. At this point, I’m no longer convinced about doing business with Simi Valley Chrysler Dodge Jeep Ram. The floor manager, Kobis, needs serious training in customer service, especially when it comes to treating clients with respect. His aggressive, dismissive behavior not only ruined the experience but also left me questioning the integrity of the dealership. On the other hand, Nirmal was an exceptional salesperson, and in my opinion, he is the type of person who should be in a management role instead of someone like Kobis. In conclusion, while I appreciate the effort Nirmal made to assist me, my overall experience at Simi Valley Chrysler Dodge Jeep Ram was marred by Kobis' unprofessional attitude. It’s a shame that a negative encounter with the floor manager overshadowed what could have been a positive purchasing experience. More
by Moises Vargas
Employees Worked With
Kobis, Nirmal
November 03, 2024
Where do I start? How about the respect, friendliness, and honesty! Going through a tough time in life and was ready to turn in my trusted Camry (mom car) for somethin How about the respect, friendliness, and honesty! Going through a tough time in life and was ready to turn in my trusted Camry (mom car) for something a little more suited for an empty nester er, mid life crisis lol, either way Liam was not only incredibly professional but he knew just about everything about the jeeps I was interested in, amazing! I wasn't sure I'd even qualify, especially after falling in the love with the showroom floor model of a Jeep Beach. I was in a bit of a hurry anyway and didn't want to get my hopes up so I left for home expecting a call saying something like we're sorry but it won't work. NOPE, not 10 minutes after leaving the dealership Asad, the finance manager called to tell me it's mine! All mine! A few tears have fallen but the shock hasn't worn off just yet and I'm sure there will be more. I cannot thank the staff here enough for making feel worthy and deserving. From the sales floor, Liam to the finance department, Asad and the beautifully kind lady that helped me finish the paperwork. Hands down good people and I'm so thankful. More
by julie_fackrell
Employees Worked With
Liam, Asad, D. Clarke
November 03, 2024
Nirmal is an excellent salesman. He was honest and knowledgeable. What got me through the door was the fact that Nirmal reached out to me before any other dealership. He was honest and knowledgeable. What got me through the door was the fact that Nirmal reached out to me before any other dealership. More
by Julia
Employees Worked With
Asad Mazhar
November 01, 2024
This Dealership was horrible they add extra 2000 to the price of the vehicle because it has low jack and when I said didn’t want they told me it wasn’t an option. I ended up still buying the truck and aft price of the vehicle because it has low jack and when I said didn’t want they told me it wasn’t an option. I ended up still buying the truck and after the purchase I was given a valet key and was told that’s all they had. Also failed to clean the truck before I left after promising to do so. More
by Elucas
Employees Worked With
Mike Joyce
