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Simi Valley Chrysler Jeep Dodge Ram
Simi Valley, CA
647 Reviews
Simi Valley CDJR
Located in Simi Valley, CA
Welcome to Simi Valley Chrysler Dodge Jeep RAM, your one-stop dealership for new and used cars, trucks, and SUVs, automotive maintenance, and friendly, knowledgeable vehicle experts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 647 reviews
September 07, 2023
So far I've had a horrible experience with Simi CJDR. I went in for a tailgate nationwide recall on my 2019 2500 that was purchased there. Kevin looked at the postcard, asked me "Does the tailgate open a I went in for a tailgate nationwide recall on my 2019 2500 that was purchased there. Kevin looked at the postcard, asked me "Does the tailgate open and close?" I answered yes, and he tossed the paperwork down and said "Were not going to do anything about that". A nationwide recall and the Service Department is telling me that they won't do anything about it?!?! Reluctantly we brought in our 2020 Wrangler for a warranty issue and again spoke with Kevin. A 3 year old vehicle is having a defective paint issue where the body panels are corroding causing the paint to bubble. Kevin told me he didn't know what > wanted him to do about it and refused to even walk out the door to look at it. Corrosion is a very very well know issue with Jeeps affecting thousands of vehicles and they were acting like this was something never experienced before. One would expect some type of compassion when 2 different brand new Chrysler products are having issues. I felt like I was a burden to them. We're going to have to take our service needs to Shaver in the future. More
by PoorService SVCJDR
Employees Worked With
Kevin
August 26, 2023
Today at or around 9:20 am I left my car for service with Oscar Gallegos. For an Oil change, Brake fluid change, and Differential service. But the labor charge was unreasonable $562 for 2 hours service. Tha Oscar Gallegos. For an Oil change, Brake fluid change, and Differential service. But the labor charge was unreasonable $562 for 2 hours service. That is price gouging. My recent past visit, the labor charge was $50hr. I've been a customer for over 3yrs, and I have never experienced such terrible customer service at Simi Dodge. Buyer beware, check your past receipts and campare to make sure everything is accurate... I will send a complaint to the Better Business Bureau and to the CA State Attorney General office- "If this issue is not resolved", within 3 business days. Again- My past receipt shows a labor charge of $50hr. This time for two hours I was charged $562... More
by chats8583
Employees Worked With
Oscar Gallegos, Zach Sax
August 09, 2023
Service Dept everything on time, everybody in the service dept. were helpful and friendly. Thanks guys. dept. were helpful and friendly. Thanks guys. More
by robertm584
Employees Worked With
ART Kupelian, Corey Payton, Greg Hertel, Mac Mckinley, Jim Lerner, Tyler Gaskin, Michael Seiberlich, Bob Vanklootwyk
July 27, 2023
Friendly, professional and quick in processing our issues with our Ram. Kevin is such a nice person to deal with. He explained everything clearly and simply. A real asset to the service department. issues with our Ram. Kevin is such a nice person to deal with. He explained everything clearly and simply. A real asset to the service department. More
by athun25
Employees Worked With
Kevin, Zach Sax
July 24, 2023
well i worked with Kevin not Zack so don't know why its about Zack I feel like it should Be about Kevin since that is who I dealt with ! Kevin is great and always takes care of me and my needs or issues ! about Zack I feel like it should Be about Kevin since that is who I dealt with ! Kevin is great and always takes care of me and my needs or issues ! Kevin always goes above and beyond for me and my needs ! More
by rjtfam
Employees Worked With
Kevin
