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Simi Valley Chrysler Jeep Dodge Ram

Simi Valley, CA

Overview
Employees
Reviews
Vehicles
4.4
645 Reviews
Simi Valley CDJR Located in Simi Valley, CA Welcome to Simi Valley Chrysler Dodge Jeep RAM, your one-stop dealership for new and used cars, trucks, and SUVs, automotive maintenance, and friendly, knowledgeable vehicle experts.
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2350 1st Street

Simi Valley, CA

93065

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Showing 645 reviews

January 19, 2025

Me rallaron mi Jeep 2024 rubí con y no se quieren aser responsables lo parqueadero tienen árboles que lo rallaron More

by Simi Valley jeep service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Gracias por compartir su experiencia con nosotros. Lamentamos escuchar sobre los problemas que ha tenido con su vehículo y las frustraciones que ha experimentado con nuestro servicio. Tomamos sus comentarios muy en serio y entendemos lo decepcionante que ha sido esta situación para usted. Si bien nos esforzamos por brindar un servicio de primera calidad, está claro que en esta ocasión no cumplimos con sus expectativas. Estamos investigando los problemas que mencionó para asegurarnos de que se resuelvan rápidamente. Si desea discutir esto más a fondo o necesita asistencia, no dude en comunicarse con nuestro Director Regional, Andrew Parmar, en andrew@ridegroup.com. Queremos asegurarnos de corregir esta situación para usted. Gracias por hacernos llegar su inquietud y le pedimos disculpas por cualquier inconveniente causado. Atentamente.

Jan 21, 2025 -

Simi Valley jeep service responded

Para poder dejar la pintura como estaba se tiene que pintar fu lo qué me recomendaron pero su trabajador del departamento de servicios sele ISO más fácil pulir la pintura pero no que do bien

January 17, 2025

Great service. I can’t be more pleased with my new Grand Cherokee Summit Reserve. Simi Valley did a great job! More

by Nick C. Flynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Owens
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January 16, 2025

Ivan was a very attentive salesman and made sure every part of the deal and delivery went smoothly. I even had a couple small needs after the fact and he got them taken care of immediately. Andrew helped More

by RMRH56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Ivan (Initial sale). Peter and Deb (financing and trade)
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Jan 16, 2025 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Ivan and Andrew provided exceptional service and made your buying experience smooth and enjoyable. We truly value our customers, and it's great to know that you felt well taken care of. We look forward to serving you again in the future and appreciate your continued business at Simi Valley Chrysler Dodge Jeep Ram!

January 15, 2025

Incompetent unprofessional lack of communication poor service and let's not forget very rude I recommend you get service elsewhere ! there for make sure you ask for the parts that they're switching out t More

by grip.this80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Mario Sales Department
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January 12, 2025

Steve Owens did a great job taking care of me and addressed all my needs and concerns. Both Jane and I love our new 2025 Grand Cherokee and are looking forward having the adventures ahead with our ne More

by Nick C. Flynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Owens
Report | Print
Jan 17, 2025 -

Nick C. Flynn responded

Once again Steve did an amazing job. It was a pleasure to work with him.

January 09, 2025

My advisor at Simi Valley Jeep, Kevin Krause, is truly excellent. Accommodating, informative, and happy to discuss issues and ensure there is clarity, even around product recalls. Thank you to him, and th More

by Jonathan Adler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
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January 04, 2025

Quik and easy check in. Fast turn around service. Some dealerships offer wash and cleaning, wish this was offered. More

by spiningwhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Krause
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December 30, 2024

Dealer played a trick to avoid selling car at their advertised price. I went in on Dec 28th to buy a Nissan NV200 (VIN: 3N6CM0KN9MK691051) advertised for $15,890. On arrival, I was told I was an hour l More

by nmotwani
Recommend Dealer
No
Employees Worked With
Mike Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
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Dec 30, 2024 -

Simi Valley Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us. We’re sorry to hear about the issues you've encountered with your vehicle and the frustrations you’ve had with our service. We take your feedback seriously and understand how disappointing this situation has been for you. While we strive to provide top-notch service, it’s clear that we didn’t meet your expectations in this instance. We are looking into the issues you’ve raised to ensure they are addressed promptly. If you’d like to discuss this further or need assistance, please feel free to reach out to our Regional Director, Andrew Parmar, at andrew@ridegroup.com. We want to ensure we make this right for you. Thank you for bringing this to our attention, and we apologize for the inconvenience caused. Best regards.

Dec 30, 2024 -

nmotwani responded

Please make a suggestion as to how you intend to make it right as the above response is very generic

December 25, 2024

Excellent service and great customer support. Addressed recall issues on my jeep within a day. More

by tlwashburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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December 24, 2024

Advisor Kevin Krause is one reason we service our vehicle here. We did not purchase our vehicle here for many reasons, but the service dept is on point More

by Deb93063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krause
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