Simi Valley Chevrolet - Service Center

Jessika Johnson is my Service Advisor who does an outstanding job in going above and beyond to meet my service needs. outstanding job in going above and beyond to meet my service needs. More

My experience at the dealership was great. I was greeted as soon as I walked in, and I was attempted to quickly. I was greeted as soon as I walked in, and I was attempted to quickly. More

Service writer Jessika went over all my concerns, when I picked up the car she also made sure that everything was as it was intended to be complete and ready for me. picked up the car she also made sure that everything was as it was intended to be complete and ready for me. More

Jessika is the BEST service representative. She always takes the time to help you and answer questions. She is very knowledgeable and treats you with respect. I don’t fine the other service rep She always takes the time to help you and answer questions. She is very knowledgeable and treats you with respect. I don’t fine the other service representatives welcoming at all. More

Always get A+ service from Jessika! I’m very happy with the service dept and their work I’m very happy with the service dept and their work More

made an appointment for my first EV service at this dealership, and I was looking forward to the experience. However, when I arrived today, I encountered a service advisor who seemed a bit overwhelmed dealership, and I was looking forward to the experience. However, when I arrived today, I encountered a service advisor who seemed a bit overwhelmed and unapproachable. The female service advisor looked as she did not want to be there. As I checked in, I was informed that my service might take until the end of the day or possibly until late tomorrow morning, even though I only needed a tire rotation and a fluid fill-up. I mentioned that I needed my vehicle by the end of the day because of work commitments, but the advisor explained that she could not guarantee that, given the other vehicles ahead of me. It was a bit disappointing to see that my appointment seemed to have less priority, as others who arrived before me without appointments received assistance first. Overall, I believe there’s room for improvement in how appointments are managed and customer interactions handled. I hope my feedback can contribute to a better experience for future customers. I, along with my spouse, will never return to this place! More

The parts and maintenance services departments Provide very thorough and friendly services. It is a pleasure doing business with these people.. very thorough and friendly services. It is a pleasure doing business with these people.. More

JESSIKA is a fantastic service representative. She is professional and patient and knows her job. She deserves recognition for her hard work. Ken FRAILICH Customer She is professional and patient and knows her job. She deserves recognition for her hard work. Ken FRAILICH Customer More

Everyone was so helpful and friendly! I told them my issues with the truck and they were able to take care of it and kept me informed the whole time. I told them my issues with the truck and they were able to take care of it and kept me informed the whole time. More

Don and Johnathan in the service department always take care of my Silverado. I’ve been coming to Simi Valley Chevrolet for years, this is my fourth Silverado. I can’t thank them enough for keeping me an care of my Silverado. I’ve been coming to Simi Valley Chevrolet for years, this is my fourth Silverado. I can’t thank them enough for keeping me and my Chevy on the road! More