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Simi Valley Chevrolet

Simi Valley, CA

Overview
Reviews
4.5
308 Reviews
Call Dealership (805) 426-5872

1001 Cochran St

Simi Valley, CA

93065

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Showing 308 reviews

August 01, 2025

After closing the deal, I initially wasn’t happy due some explained fees and add on. The general manager, Anthony, personally reached out and explained more in details about the signed contract Though it More

by KURTPHANFENN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
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August 01, 2025

Jessica helped us and went above and beyond to try and solve our issue. Much appreciated! More

by lwbadger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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July 31, 2025

Added something to my car that I didnt authorize then they said I told them to do it. They wanted 580 bucks. They weren't happy when they had to take the part back off and I got the phone hung up on me More

by Hockeyfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don
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Sep 03, 2025 -

Simi Valley Chevrolet responded

I’m very sorry to hear about this experience. Work should never be performed on a customer’s vehicle without clear authorization, and you should never be made to feel disrespected during any part of the process. What you described is unacceptable and does not reflect the standards we expect from our team. I want to personally review what happened with your visit so we can address this issue directly with the staff involved and ensure it doesn’t happen again. Please reach out to me at 915-841-8349 or achristmas@simivalleychevrolet.com so we can discuss this further. Thank you for bringing this to my attention. Your feedback is important and will be used to improve our processes moving forward. — Anthony Christmas General Manager Simi Valley Chevrolet

July 29, 2025

Is excellent Donald help me very much he explained what had to ve done to the car and everything is good thank you 😊 More

by auroralamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald, Miguel, Javier., Anthony Christmas
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July 29, 2025

Always accommodating and service is very good and timely. Service agents are very informative and friendly More

by mamaestas35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
July 28, 2025

When we purchased our vehicle at this dealership, the experience was good.. July 16 was our first service visit and the customer experience was horrible. Our appt was first thing in the morning and the t More

by MarsFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathon Savage-Name on our appointment and Don Bevington was on our receipt.
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Sep 03, 2025 -

Simi Valley Chevrolet responded

Thank you for sharing your honest feedback. I’m glad to hear your purchase experience went well, but I’m very sorry that your first service visit fell so far short of expectations. You should never feel dismissed or like an interruption when visiting us, especially after making an early morning appointment. We know how important it is to build strong, lasting relationships, and it’s disappointing to hear that we did not deliver the level of service you deserved. I take this very seriously and will be addressing your experience directly with our service staff. I’d appreciate the opportunity to personally speak with you so we can make this right and restore your confidence in our team. Please feel free to reach me directly at 915-841-8349 or achristmas@simivalleychevrolet.com . Thank you again for bringing this to my attention. Your feedback helps us improve. — Anthony Christmas General Manager Simi Valley Chevrolet

July 27, 2025

Dealership so good. I love my car being this clean. Would totally go back the Service writer Jessika was great.. Great dealership More

by oacarranza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesicca
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July 26, 2025

Muy buena atencion al clientes Gran servicio, la comunicación increible Hacen lo posible para que tengas lo que te gusta a un buen precio Super recomendado More

by elson.eduardo.morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Ayala , Anthony Christmas
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July 26, 2025

Dealership so good. I love my car being this clean. Would totally go back there. More

by jnati80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Christmas
Report | Print
July 26, 2025

Dan and John were courteous and professional. They had the information on my car and took care of it in a timely manner.. More

by RITAR5954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Bevington, Jonathan Savage
Report | Print
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