Simi Valley Chevrolet

Always get A+ service from Jessika! I’m very happy with the service dept and their work I’m very happy with the service dept and their work More

Jessika is the BEST service representative. She always takes the time to help you and answer questions. She is very knowledgeable and treats you with respect. I don’t fine the other service rep She always takes the time to help you and answer questions. She is very knowledgeable and treats you with respect. I don’t fine the other service representatives welcoming at all. More

JESSIKA is a fantastic service representative. She is professional and patient and knows her job. She deserves recognition for her hard work. Ken FRAILICH Customer She is professional and patient and knows her job. She deserves recognition for her hard work. Ken FRAILICH Customer More

The parts and maintenance services departments Provide very thorough and friendly services. It is a pleasure doing business with these people.. very thorough and friendly services. It is a pleasure doing business with these people.. More

made an appointment for my first EV service at this dealership, and I was looking forward to the experience. However, when I arrived today, I encountered a service advisor who seemed a bit overwhelmed dealership, and I was looking forward to the experience. However, when I arrived today, I encountered a service advisor who seemed a bit overwhelmed and unapproachable. The female service advisor looked as she did not want to be there. As I checked in, I was informed that my service might take until the end of the day or possibly until late tomorrow morning, even though I only needed a tire rotation and a fluid fill-up. I mentioned that I needed my vehicle by the end of the day because of work commitments, but the advisor explained that she could not guarantee that, given the other vehicles ahead of me. It was a bit disappointing to see that my appointment seemed to have less priority, as others who arrived before me without appointments received assistance first. Overall, I believe there’s room for improvement in how appointments are managed and customer interactions handled. I hope my feedback can contribute to a better experience for future customers. I, along with my spouse, will never return to this place! More

Everyone was so helpful and friendly! I told them my issues with the truck and they were able to take care of it and kept me informed the whole time. I told them my issues with the truck and they were able to take care of it and kept me informed the whole time. More

Don and Johnathan in the service department always take care of my Silverado. I’ve been coming to Simi Valley Chevrolet for years, this is my fourth Silverado. I can’t thank them enough for keeping me an care of my Silverado. I’ve been coming to Simi Valley Chevrolet for years, this is my fourth Silverado. I can’t thank them enough for keeping me and my Chevy on the road! More

Easy to deal with and very timely with appointment times. Gives advice as requested and estimate costs. Recommend using for fair and honest work. Gives advice as requested and estimate costs. Recommend using for fair and honest work. More

Edward our service representative at Simi Valley Chevrolet was and always is extremely knowledgeable and helpful every time I bring my Chevy Trax in for regular maintenance or any type of repair. Re Chevrolet was and always is extremely knowledgeable and helpful every time I bring my Chevy Trax in for regular maintenance or any type of repair. Recently my tire low air warning light came on. The tires were fine however one of the TPS sensors was bad. Several months ago I had the same problem and replaced the TPS that was bad. This time Edward identified which sensor was bad and iNStead of replacing each TPS as they eventually wear out Edward gave me an awesome price to replace the remaining 3 TPS’s. If I had decided to wait for each TPS to go bad and replace one at a time it would have been a lot more expensive! Thank you Edward for the great price and completing the repair in less than 2 hours! Since the purchase of my Chevy Trax I have taken my Trax to the dealership for all maintenance and repairs! Edward at Simi Valley Chevrolet is an awesome person and always treats me very nice and explains in detail what my vehicle needs to keep it in perfect condition! Thank you Edward and Simi Valley Chevrolet! More

People are very helpful. I love this place, organizing and clean in the people there are so amazing. They very helpful and very knowledgeable. Of the business. I love this place, organizing and clean in the people there are so amazing. They very helpful and very knowledgeable. Of the business. More