Simi Valley Chevrolet
Simi Valley, CA
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The service personnel are great. However, the resets that they did after I brought my car back should have been done the same day. The transmission fluid was changed. However, the resets that they did after I brought my car back should have been done the same day. The transmission fluid was changed. More
The service advisors do not communicate and assume. .. my 2024 vehicle had to be towed at my expense. No one bothered to reach out to me, I had to keep calling and was never offered a rental car at firs .. my 2024 vehicle had to be towed at my expense. No one bothered to reach out to me, I had to keep calling and was never offered a rental car at first I had to insist. My vehicle has extended warranty and i was given the run around until I approched the GM of the dealer. He was very professional and got me into a rental immediately and apologized for lack of communication with the service department. My vehicle was with them for over a month because the could not find the issue and it was in the shop 3 times prior. Thank you Anthony Christmas for you kind and professional assistance. More
Techs who perform the service are thorough and knowledgeable. Service writers are friendly and check to see if you qualify for any possible discounts. knowledgeable. Service writers are friendly and check to see if you qualify for any possible discounts. More

