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Silver Star Motors - Service Center

Long Island City, NY

4.6
258 Reviews

258 Reviews of Silver Star Motors - Service Center

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March 23, 2024

Fast wonderful service and very professional and reliable people.took care of mar car on a timely manner More

by bryantkenneth00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Babb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Firsy molina
Mar 25, 2024 -

Silver Star Motors responded

Bryant, we're glad to know you found our service at Silver Star Motors fast and professional. We always aim for efficiency! Thanks for the positive feedback.

March 05, 2024

Every visit to this dealership has been exceptional. Carlos Mejia is the consummate professional as he makes you feel comfortable and confident that your car is in good hands. More

by gstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Silver Star Motors responded

We're so glad to know that you've had consistently exceptional experiences with us at Silver Star Motors. Carlos and our team strive to provide top-notch service, making sure your car is well taken care of. Thanks for the review!

March 02, 2024

The services are excellent, very courteous and efficient, I will recommend someone who interests buying or leasing the Mercedes Benz. More

by Ruth Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence CAI
Mar 04, 2024 -

Silver Star Motors responded

Ruth, we're delighted to know you had an excellent experience at Silver Star Motors. Thanks for recommending us to others interested in Mercedes Benz!

February 19, 2024

Very professional good experience cindy she is very professional service is the best all the staff is very professional More

by frankguercio16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

frankguercio16 responded

Right

Feb 19, 2024 -

Silver Star Motors responded

Frank, your review is music to our ears! We're thrilled Cindy and the team could welcome you to Silver Star Motors with fantastic service. Thanks for the kind words!

February 16, 2024

The best in New York city I want to buy one car now the President day More

by Victor_bejan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Silver Star Motors responded

Victor, thank you for the review! We appreciate the kind feedback and hope to see you again at Silver Star Motors!

February 13, 2024

Very good and friendly people , Apostel very good adviser , my car maintenance was very good More

by wkowal1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostel
Feb 14, 2024 -

Silver Star Motors responded

Thank you for the review! We hope to see you again at Silver Star Motors!

February 08, 2024

Excellent Service! ! A++ They performed all the work and on time. Thank you for everything!! More

by rlgtc555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol
Feb 09, 2024 -

Silver Star Motors responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Silver Star Motors Team

February 04, 2024

Went to pickup my car after giving it out for service and notice that I did not receive my complimentary car wash. I question the attendant about not receiving the car was and he lied that it was washed. He More

by Powellat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Silver Star Motors responded

I'm sorry to hear your recent experience fell short of expectations. We strive for top-notch service and it's clear we've missed the mark, especially regarding the complimentary car wash. Your feedback is valuable as it helps us improve our processes, and if you'd like to share anything additional concerns with me, I invite you to reach out any time. - Christopher Ambrico - Service Director - (718) 361-2332 x 6168

February 03, 2024

My Service advisor was very helpful and knowledgeable about my car needs and responded swiftly to satisfy the needs More

by babsseck386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostle
Feb 05, 2024 -

Silver Star Motors responded

We're glad to know our service advisor at Silver Star Motors was able to assist you effectively and promptly. Thank you for your positive feedback!

January 23, 2024

Faith was great ! Very professional, honest and friendly. Great customer service. it was done even faster than promised. More

by freerob7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Silver Star Motors responded

We're so glad to know that you had a great experience with Faith at Silver Star Motors! It's wonderful to see such positive feedback about our team. Thanks for choosing us — we hope to serve you again in the future!

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