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Silver Star Motors - Service Center

Long Island City, NY

4.6
258 Reviews

258 Reviews of Silver Star Motors - Service Center

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September 04, 2024

Attention and service was excellent . I always take my car to MB because the service is reliable and the facility provides parking and good access. More

by Jschabib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Silver Star Motors responded

We're delighted to hear that you had an excellent experience with us at Silver Star Motors. Thanks for your continued trust in our service and facilities!

July 22, 2024

She was great very helpful as well. Definitely went above and beyond I was very very pleased with the service and repairs as well!!!! More

by quezo456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Silver Star Motors responded

We're delighted to hear you had such a positive experience with our team at Silver Star Motors! Thanks for sharing your feedback and trusting us with your service and repairs.

July 18, 2024

My repairs was excellent I'm very happy wait silver star motorsi will came back for more repairs More

by sicard233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Silver Star Motors responded

Thank you for the positive review of Silver Star Motors!

July 02, 2024

Apostol was the best 10/10 he’s always helping from his heart thanks to Apostol More

by MoeAlsaidi23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol Kolezi
Jul 02, 2024 -

Silver Star Motors responded

We are honored to receive your support. Thank you! - Silver Star Motors Team

April 14, 2024

My service advisor Beatrice was Excellent and was very informative. This is my first time at this location and will definitely be coming back. Thank you. More

by barnettvision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz
Apr 15, 2024 -

Silver Star Motors responded

We're glad to know that Beatrice provided excellent service during your visit at Silver Star Motors. We appreciate the positive feedback and look forward to seeing you again, Barnett!

March 30, 2024

Very professional and the advisor is well knowledgeable and very helpful . I strongly recommend this dealer More

by Mowafak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol
Apr 01, 2024 -

Silver Star Motors responded

We're glad to know you found our team at Silver Star Motors professional and knowledgeable. Your recommendation means a lot to us, thank you!

March 28, 2024

The service advisor was very courteous knowledgeable and helpful. She promptly resolved a potential problem. More

by etan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatrice Rodriguez—5 stars
Mar 28, 2024 -

Silver Star Motors responded

Etan, it's great to know our service advisor at Silver Star Motors was able to help resolve your issue promptly. Thanks for the positive feedback!

March 28, 2024

I was working with service associate by the name of Apostle. He was very professional and knowledgeable. very much appreciated his professionalism More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Silver Star Motors responded

Michael, we're glad to know Apostle provided you with such professional and knowledgeable service at Silver Star Motors. Thanks for sharing your experience!

March 26, 2024

Great experience. Timely and professional. They made the whole process a breeze and kept me updated along the way More

by Spahiuv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol kolezi
Mar 26, 2024 -

Silver Star Motors responded

We're glad to know you had a great experience with us at Silver Star Motors! Our team always aims for timely and professional service. Thanks for the review—we appreciate it!

March 25, 2024

Faith did a great job managing a difficult situation between myself, the dealership, and MB USA! More

by bill.nelson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Rosa
Mar 25, 2024 -

Silver Star Motors responded

Thank you for this high-star rating of Silver Star Motors! We will pass along your appreciation to Faith. Have a lovely day!

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