
Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 803 reviews
Roy Richards # 1 Customer Service Mister Roy Richards was a great salesman for Silver Star Motors. Roy was willing to work with me since I was not quite sure which vehicle I wanted at Mister Roy Richards was a great salesman for Silver Star Motors. Roy was willing to work with me since I was not quite sure which vehicle I wanted at the time.When I finally made my decision Roy went above and beyond to find the color and options I wanted rather than settle for something that was already in stock. More salesmen should take a page from Roy's book and listen to the customer rather than make a quick sale and have a customer that goes elsewhere for service and future sales . More
Super dealer Just leased my third Mercedes from silver star and must say the experience has always been awesome. Salesman Aaron Katz is understanding, knowledgabl Just leased my third Mercedes from silver star and must say the experience has always been awesome. Salesman Aaron Katz is understanding, knowledgable and a total professional. He took his time to explain everything to us and went the extra mile to make sure the we got the best deal. Overall we are extremely happy with silver star and are looking forward to leasing a fourth Mercedes in the future. More
Sales staff Very nice and friendly atmosphere , professional staff knowledge specially Mr. Jay Dari and office manager Christian Charvet which both are nice dese Very nice and friendly atmosphere , professional staff knowledge specially Mr. Jay Dari and office manager Christian Charvet which both are nice deserve 5 stars or more. More
Great experience Rodger Baichan is the guy to talk to when you are in the market for a new Mercedes. Knowledgable and made everything easy. Loved him! Rodger Baichan is the guy to talk to when you are in the market for a new Mercedes. Knowledgable and made everything easy. Loved him! More
Great help With the help of sales assosiate Roger Baichan I was able to purchase my beautiful CLA45. Thank you for the great service and patients in helping find With the help of sales assosiate Roger Baichan I was able to purchase my beautiful CLA45. Thank you for the great service and patients in helping find the right car for me More
Not Applicable By far the best car dealership that I've ever been to in my 33 years of life. To add to that my sales associate, Roy Richards was absolutely the best! By far the best car dealership that I've ever been to in my 33 years of life. To add to that my sales associate, Roy Richards was absolutely the best!!! Because of Roy and his boss Christian, I don't plan on going anywhere else whenever I need a new car!! #GoRoy More
great experience 5th car bought at silverstar 2nd from roy richards. Great to deal with - bought the car over the phone sight unseen. Trust them to treat me right 5th car bought at silverstar 2nd from roy richards. Great to deal with - bought the car over the phone sight unseen. Trust them to treat me right More
The most honest and friendliest guy in sales!!! Some people try to sell you anything, but only a handful take the time to really help you find what you need and at the best price possible! I am now Some people try to sell you anything, but only a handful take the time to really help you find what you need and at the best price possible! I am now in my fourth lease at Silver Star and my family in total have leased at least 10 cars there...Roy Lerman has always and will always be our go to guy! Not just because he is fair and helpful during the lease process, but because he is ALWAYS around to help with any issues that may come up at anytime during the leaseing term! He is simply a genuinely good guy! Recommended to all in the strongest way possible!!!! More
Terrific Experience in Silver Star Purchasing a car from Silver Star Motors was such a pleasure experience. It is much easy for us to communicate because the sales also speaks Chinese. Purchasing a car from Silver Star Motors was such a pleasure experience. It is much easy for us to communicate because the sales also speaks Chinese. She was very friendly and professional. I highly recommend this dealership and this sales to my friends and look forward to returning for future service. More
Best New Car Experience I ever had I would like to take this opportunity to express my appreciation & gratitude for the excellent customer service I recently received from Christian and I would like to take this opportunity to express my appreciation & gratitude for the excellent customer service I recently received from Christian and Josue from Silver Star Motors. These days it is not often that a sales person goes beyond the extra mile to ensure a customer piece of mind and satisfaction. It simply was a pleasure dealing with Josue and Christian. They took every measure to take the time to work with me as well as provide opinion, guidance and their expertise. It is good to know that there are some companies and employees that still believe in great customer service. I have no doubt that I will return to Silver Star in the future as well as recommend them. Once again it was a pleasure working with Silver Star Motors and I hope that the relationship continues with great service and customer satisfaction. Thank you Jerome Gambale More