Silver Star Motors

Thanks a lot service on my GLA 250 was done really excellent and on time I enjoy every minute I spent in dealership the team was very friendly my car after service was like new really appreciate your excellent and on time I enjoy every minute I spent in dealership the team was very friendly my car after service was like new really appreciate your support my best wishes to the whole team best regards Vitaly More

The service was excelent, it takes a week, but the car is like a new, all the issue was fixed like a new, all the issue was fixed More

From start to finish it is always a pleasure bringing my vehicles to Silver Start Motors(Mercedes Benz Long Island City). The customer serivice is A+. vehicles to Silver Start Motors(Mercedes Benz Long Island City). The customer serivice is A+. More

I took my car their for a tail light bulb. The rep wanted to charge me $250 for Diagnostics that wasn't needed according to his manager. So for labor of putting in the part that took 20 to 30 The rep wanted to charge me $250 for Diagnostics that wasn't needed according to his manager. So for labor of putting in the part that took 20 to 30 minutes, he still charged me $250. Stay away from the service rep Apostol, he's a crook. More

I was very satisfied with the knowledge of salesman Paul. He was very polite and friendly he was communicating with me until the end Thank you Paul He was very polite and friendly he was communicating with me until the end Thank you Paul More

This is my 2nd car from Jay Dari and the team at Silver star, i can’t recommend him as a sales person enough! The whole staff from the General Manager Mo to the Finance manager Al were absolutely amazing. star, i can’t recommend him as a sales person enough! The whole staff from the General Manager Mo to the Finance manager Al were absolutely amazing. Every single one of them lived up to every promise that was made. They were able to make the order process a breeze from the start to the end, the result is i am happily driving around one of the first 2024 S580s on the east coast. You want honesty, transparency, and best pricing this is a one stop shop for it all! More

The advisor Carlos and service manager were excellent. However I was irritated that the director demanded full payment or a $90 per day storage fee for a vehicle that had not had all repair work completed However I was irritated that the director demanded full payment or a $90 per day storage fee for a vehicle that had not had all repair work completed. Upon picking up my vehicle I could clearly see that the rear passenger window which was replaced had not been tinted to match my other back windows at all. Also the power outlet cover fron the back of my console (which should have been repaired) was laying on the floor in clear sight. If you're going to demand full payment immediately or threaten to charge storage fees then you should make sure that ALL work has been completed first. Especially when things are apparently obvious and don't even require close inspection. More

Cindy was a phenomenal service advisor. She explained everything that was getting done in great detail. She made me feel like i was getting the help I need and that I wasn’t getting robbed She explained everything that was getting done in great detail. She made me feel like i was getting the help I need and that I wasn’t getting robbed for my money. Overall 5 star service. More

I would highly recommend Dawn . Not only did we get a great deal, she was very easy to work with and made the process simple and fast . Not only did we get a great deal, she was very easy to work with and made the process simple and fast . More

Richard Donoso made the process seamless! He is an asset to your team and we will certainly be back He is an asset to your team and we will certainly be back More