Silver Star Motors
Long Island City, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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What I liked about Silver Star was that therre was no sales gimmicks , unlike all the other dealers whom I approached . What I saw on the net was the sales price ,.. no dealer fee , no other extra charge sales gimmicks , unlike all the other dealers whom I approached . What I saw on the net was the sales price ,.. no dealer fee , no other extra charges .. period. A special shout out to Victor , a straight shooter , it was a pleasure.. Thank you Victor and Silverstar for making a car buying process a breeze. More
Victor Babb was a pleasure to work with. I enjoyed working with him and the time he took to properly present to vehicle to me. He explained the process well and he was on point throughout I enjoyed working with him and the time he took to properly present to vehicle to me. He explained the process well and he was on point throughout the process. Thanks Victor! Nash Bias, finance manager, made the whole process easy to understand and seamless in flow. Thanks to him, too. Moreover, the staff was equally helpful and as pleasant. A special shout out goes to Nicholas Samuel, sales consultant, who let me borrow his cell phone charger when my phone went dead and to Laritza Kryminski, front desk receptionist, who not only aided me when I first got to the dealership but also directed me to local stores where I was able to find a charger. Thanks again to Silver Star Motors. P.S. I am enjoying my vehicle. More
Every visit to this dealership has been exceptional. Carlos Mejia is the consummate professional as he makes you feel comfortable and confident that your car is in good hands. Carlos Mejia is the consummate professional as he makes you feel comfortable and confident that your car is in good hands. More
THIS IS A COMPLAIN i have purchased a 2020 E350 from SILVER STAR MOTORS @ 8000 miles, two months ago from salesperson "Victor Babb", the vehicle had minor scratches on back bumper during the purchasing SILVER STAR MOTORS @ 8000 miles, two months ago from salesperson "Victor Babb", the vehicle had minor scratches on back bumper during the purchasing process that i didn't notice until after further inspecting the vehicles once i got home. last week the vehicle showed a check engine light. i spoke to the service advisor "Eric" to fix the check engine problem and for the minor scratches on the bumper, he mentioned to speak to the pre certified manager by the name "Sandeep" Sandeep was on “Vacation” and some other dude by the name “Daniel” was covering for him, after multiple of attempts to speak to the manger. they connected me with Daniel and he wasn't attentive to my concerns and he refused to fix the existing damage on the vehicle that was already there before purchasing it. “Daniel” was very unprofessional, unpolite and ghetto telling me to go call the cops and then threatened to flag me as a "bad customer" in their system. couple of hours pass and the service advisor Eric calls me and says "we refuse to service your vehicle" go take it somewhere else. This is a pre certified vehicle that i just bought from them literally two months ago and was driven less than 180 miles to be going through such issues and unprofessional, unpolite and careless customer service. if i knew this is how it was gonna end up i wouldn't have bought a vehicle from them, i feel scammed! THINK TWICE BEFORE PURCHASING A VEHICLE FROM THEM!! More
I bought an expensive 450 here. The salesman Paul Delgado said if I traded in my Mercedes and bought a new one at Sliver Star they would pay for the miles I went over on my previou The salesman Paul Delgado said if I traded in my Mercedes and bought a new one at Sliver Star they would pay for the miles I went over on my previous lease and for a scratch on the back bumper. he also said the car would be available at the beginning of December. The car was not ready until the very end of January and after I bought the car at a high lease price they refused to pay for the extra miles on the old Mercedes even though had said they would. It was thousands of dollars. They are liars and will rip you off. do not shop here. More
Very professional good experience cindy she is very professional service is the best all the staff is very professional professional service is the best all the staff is very professional More
The best in New York city I want to buy one car now the President day President day More
My experience at silver star motors was second to none ! No one does a better job at service . No one does a better job at service . More