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Silver Star Motors

Long Island City, NY

4.5
794 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 794 reviews

September 04, 2024

Attention and service was excellent . I always take my car to MB because the service is reliable and the facility provides parking and good access. More

by Jschabib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Silver Star Motors responded

We're delighted to hear that you had an excellent experience with us at Silver Star Motors. Thanks for your continued trust in our service and facilities!

August 03, 2024

Jerry was great - help with purchase of Certified Pre-owned. I started from out of state and Jerry gave honest feedback on condition of cars. Loved that integrity! Easy purchase process and fair pr More

by Rjkriegs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Petitto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Silver Star Motors responded

Thanks for sharing your experience! We're delighted to hear that Jerry's integrity and assistance made the process smooth at Silver Star Motors. Enjoy your new car, and we appreciate the recommendation!

July 30, 2024

Richard is so professional, honest and knowledgeable! ! I would recommend him as your next Sales Rep, along with all the staff at Silver Star!! From the minute I inquired about a new Mercedes to the minu More

by karen kaigler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Donoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Silver Star Motors responded

Karen, we're delighted to hear Richard and the Silver Star Motors team provided such a professional and helpful experience. Enjoy your beautiful new Mercedes!

July 22, 2024

She was great very helpful as well. Definitely went above and beyond I was very very pleased with the service and repairs as well!!!! More

by quezo456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Silver Star Motors responded

We're delighted to hear you had such a positive experience with our team at Silver Star Motors! Thanks for sharing your feedback and trusting us with your service and repairs.

July 18, 2024

My repairs was excellent I'm very happy wait silver star motorsi will came back for more repairs More

by sicard233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Silver Star Motors responded

Thank you for the positive review of Silver Star Motors!

July 02, 2024

Apostol was the best 10/10 he’s always helping from his heart thanks to Apostol More

by MoeAlsaidi23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol Kolezi
Jul 02, 2024 -

Silver Star Motors responded

We are honored to receive your support. Thank you! - Silver Star Motors Team

May 28, 2024

This dealership is TERRIBLE and Jerry Petitto accepts no responsibility for the transaction except credit for the sale. My girlfriend and I flew to New York from Georgia 15 days ago to purchase a certified More

by rmcgee0111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Elsheemy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Petitto
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Silver Star Motors responded

I apologize for the frustrating experience you and your girlfriend had. This is certainly not how we aim to conduct business, especially with such significant transactions. We understand the urgency of refunding your money and are committed to resolving this issue promptly. Please reach out directly so we can address this matter immediately. Thank you, Matt Fattah - Sales Manager - (718) 361-2332

May 24, 2024

Assume experience great sales person most of all I got the car I wanted at a great price!! More

by hectec80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Rosa
May 24, 2024 -

Silver Star Motors responded

Congrats on your new car and thank you for choosing Silver Star Motors! We are glad that you had a five-star buying experience with our team.

May 21, 2024

I am very satisfied with the service at Silver Star Motors. Dawn Morris was very helpful and professional, nice and friendly. She served us very efficiently and quickly, when we arrived all the documen More

by Miroslaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Morris
May 21, 2024 -

Silver Star Motors responded

We're delighted to know that Dawn and our team at Silver Star Motors provided you with efficient and friendly service. Thanks for the review!

April 19, 2024

Great service ,Richard the sale man nice guy very helpful, Silver Star Motors,MB 👍👍10 🌟 More

by sebajed123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Donoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex is preparing the car for me Nice guy👍
Apr 22, 2024 -

Silver Star Motors responded

Thank you for leaving Silver Star Motors a five-star review! We are happy to hear that Richard was helpful throughout your buying experience. Enjoy the ride!

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